Allegiant Air

Not Verified | My flight gets delayed over two hours just for them to cancel it due to mechanical problems. I had to spend $500 on tickets from another airline just to fly today. I am still at the terminal and other flights through Allegiant are being delayed for hours as well. Save yourself some time and stress and do not fly with them.

Not Verified | The entire experience is being beyond chaotic. Once landing at Sioux Falls I had to wait 45 minutes in the plane. On the way back to LA, the whole claiming baggage is ridiculous. We had to wait for almost 2 hours to claim our baggage.

Not Verified | Worst airline experience I've ever had, and this is my first time flying since COVID. My flight was originally scheduled to depart 6:21pm on Friday. I paid $65 for an Uber to take me to LAX and I get there 2 hours early. With less than 2 hours to go they cancel my flight and reschedule it for the following day, Saturday at 4:21pm. I tried calling Allegiant but after almost 2 hours on hold, I finally gave up. Then on Saturday I'm on my way to LAX again, also trying to be 2 hours early and I get an alert that my flight is delayed. I'm leaving this review while stuck at the airport waiting for my delayed, rescheduled flight and I have little confidence that I'll even get on this plane today. I've now spent more money on Uber going back and forth to the airport than the cost of my plane ticket. I will never fly Allegiant again and I suggest you stay away too.

Not Verified | First time to book a flight with allegiant. Will be the last. Booked a flight months ago to go on vacation to Florida. Wake up for my 8am flight to be cancelled the day of. Next flight for them is next Saturday! Never again!

Not Verified | I live in Michigan, my kids live in Florida, have been flying to Orlando from Grand Rapids for years, also flying my kids back and fourth. 50% of the time there is an issue with Allegiant flights, but never this bad. I am done with them. 3 hour delays, possible cancellations, destination reservations needed to be canceled and no refundable. I could fly 1st class on other airlines with the lost expenses Allegiant has cost me.

Not Verified | Emailed three times in the last month never received an answer. Called numerous times and received no answer. One of those calls I was on hold for two hours. In January I needed to cancel a flight from Allentown Pennsylvania to Fort Lauderdale Florida. It was a $157 flight which I paid in September 2020. Upon trying to make another flight last month they did not credit my $157 for payment even though I had cancelled the January flight. Truly disgusted. So am I supposed to assume I am out $157?

Not Verified | The lady that checked our tickets was extremely rude which was very unprofessional and unnecessary. She didn’t even look at our tickets long enough to recognize that we had TSA precheck. There’s no reason to be so mean to 14 year old or his mother. If you don’t like your job get another one! Sincerely, thanks for making the beginning of my travel to a funeral so memorable.

✅ Trip Verified | First and last time flying Allegiant. Customer service was atrocious and blatantly inconsiderate. Check-in clerks covering one check-in counter with approximately 60 to 80 people in wait for baggage check in. There is no savings in opting for this airline. Do not recommend this for any traveler!

Not Verified | These airlines have zero customer service skill and do not help at all. Flight was delayed until cancellation due to weather but was allowing other flights to land and take off. The following day the flight had an engine issue and they tried fixing it right in front of everyone’s eyes at the gate and had us waiting for almost 12 hours and only gave us an $8 food voucher when the food court cost minimum $16 for one meal. I didn’t even use it because the fine print said “accepting this, you cannot reach out to Allegiant for other issues”. They finally sent a different aircraft after being delayed overall 18 hours and ruined 2 days of my vacation. If I could give 0 stars I would!

Not Verified | Destin airport is a joke, too small to handle tourists. Allegiant check in with bags was like a third world country. Felt like cattle. Never fly again. Customer service impossible to get a hold of.