✅ Verified Review
| I was flying from MCI to SFB Friday evening 3pm I was at the airport 1pm got a text for delay for 6pm, 7pm, then 8pm, 9pm, 9:30pm, 10pm, 10:30pm and then at 11. I was told it was a mechanical problem then 11pm I was told the captain had exceeded his working hours. It was unbelievable. At 9pm we were offered soda. At 10pm we were offered an $8 dollar food voucher. This was ridiculous because $8 couldn't even cover the cost for sandwich, the voucher so late in the night that food in the fridge was gone. We had to get out of the terminal the only shop that was open a bagel shop and then we had to re-check in with security to come back in. The bagel shop the cashier yelled at us and refused to take the voucher until someone called an Allegiant Air personnel to talk to them. At 11:00pm they finally told use flight was cancelled they would book hotel accommodations. There are over 100 people on this flight so by the time we got our hotel accommodation we were booked the worker said they "would call the bus" to come pick us up from the airport to the hotel. Which took another 45 minutes to get us to the hotel by the time we got to hotel it was pass midnight. we were schulded to fly out next day at 10am. I was going to be very smart and beat the crowd and to get my tickets for this flight. I arrived at 6am. Only to find out that the ticket counter didn't open until two hours before the flight. So how the heck were they supposed to check in about 100 passengers onto this flight most people needed tickets printed luggage checked in and be ready by 10 o'clock for take off. I was second in line and flight didn't get started for check in until 8:15am. the captain is sitting at the boarding desk. He is also highly irritated himself trying to explain to us that he was too tired that he had worked his Max hours and could not fly the night before. how the heck is that my problem - 10 am rolls around and no one to help with boarding. I had paid for seats towards the front in row 10 bc of medical issues, but as my medical issues were not life "threatening" they told me I had to wait until Zone 5 was called - by the time my zone was called I had to sit in the back of the plane. On my way back we were delayed from 3pm to 7pm. At 6:45 the aircraft had not even arrived and we were supposed to fly out at 7pm.