✅ Verified Review
| We flew from St. Petersburg, FL to Asheville, NC to start our honeymoon on October 29th, 2017. We were scheduled to arrive at 5.09 pm and had dinner reservations for 8.30 pm. Our flight boarded a little late and we then sat on the plane for an hour and a half with little communication for the delay, until we had been sitting in the cabin for well over an hour. A part on the plane had been identified as bad, and had to be repaired or replaced. Approaching an hour and 45 minutes we were told to deplane. We sat in the lobby and were told there was no way to tell if we were still flying our that night, as no replacement plane was available. After persistent questioning from dozens of passengers we were told they were trying to repair the plane we originally were assigned. The staff at the ticket counter claimed they had no knowledge of anything else, or any plans Allegiant had for us. Another few hours passed. We then learned that Allegiant could not fly our after 10.00 pm. Some passengers left to rent cars and drive the 9 hour trip to Asheville, where it had just started snowing. One lady was scheduled for urgent medical treatment the next morning. Approaching 9.00 pm the staff gave us $8 in food vouchers for the food court and then announced we would be boarding another airplane in about 15 minutes. The food court was rushed and the staff were overwhelmed with orders while we began boarding the plane. The flight attendants knew nothing about the airplane, read instructions from a tablet and asked the pilot if they had to announce the instructions for a water landing since we were flying over land! They had to try the light switches on the light panel as they were unfamiliar with the plane and did not know where the floatation devices were located (the seats were marked that the floatation devices were under the seats, think about the safety ramifications of that). We heard these conversations from the second row. Enroute, the attendants on the flight told us they would provide us free water and soft drinks for our inconvenience. We finally arrived in Asheville close to 11.00 pm, and missed our honeymoon dinner. We got to bed at 2.00 am. We flew back to St. Pete on November 5th on the return Allegiant trip. The flight was scheduled to leave at 8.00 am. We boarded an hour late due to another mechanical issue, this time necessitating an oil change for a generator with a temperature gauge issue. We finally took off after 10.00 am with a mechanic flying in the cockpit to monitor the situation. In talking with frequent Allegiant fliers this happens all the time. So if you want to arrive on time, choose a different airline. P.S. We lost a half day of our honeymoon and a several hundred dollar dinner. Allegiant gave us $50 each in vouchers to have the experience again!