Alitalia

25 Dec 2014 from Rome Fiumicino to Buenos Aires flight AZ0680. I flew with Alitalia from Rome to Buenos Aires. My seat was in economy but very comfortable. The food was excellent. Staff almost always available and never intrusive. The entertainment was a bit out of date but still enough movies. As a general opinion I can say that the flight was excellent.

FCO-NCE-FCO. The flight to Nice was with an A320 and an E190 on the way back both aircraft's very comfortable but I preferred the Embraer. Cabin crew nice and helpful and food service ok for such a short flight. Boarding process a little bit chaotic but everything went smooth from departure to arrival. Will fly Alitalia again.

AZ611 on 3/18 and AZ608 on 3/26. After reading the reviews of Alitalia on this website I was terrified for my recent trip from JFK to FCO on 3/18. My experience was excellent! All the Alitalia employees we encountered were friendly happy and very eager to make our experience as pleasant as possible. The aircraft was clean with plenty of room for carry on. I was even impressed with the cleanliness for the bathrooms during our 8 then return 10 hour flights. No lost luggage like many reviewers complained of. Individual TVs with plenty of viewing options. We flew coach and was way more comfortable than domestic coach seating. Would absolutely fly with Alitalia in the future. Months of obsessing about a terrible experience were for nothing!

Amsterdam-Rome. Perfect trip. The seats were comfortable and spacious. Punctual and clean Airplane in addition to the very friendly staff. Only problem I could not find place for my hand luggage but in the end the staff remedied.

After reading the reviews I also had negative thoughts regarding my pending flight from Heathrow to Rome. Check in at the airport was possibly the quickest we have ever had no queuing pleasant staff also. Departed on time arrived on time. The return journey proved to be just as good. Regarding the onboard staff we found them very helpful and attentive especially to one of the passengers who appeared to be in some discomfort always asking and checking they were OK.

I took a round trip flight from Rome to Miami. The flights were the worst in terms of seat comfort and food. The so called "head rest" of the seat has made the flights very uncomfortable. The legroom was very short and on top of that there was a metal box on the floor occupying my foot room. I have never seen anything like this before! I will never take an Alitalia flight again!

BLQ-FCO-EZE. Bologna to Rome A321 40 min flight nothing to say about it simply regular. Flight from Rome to Buenos Aires was in a nice A330. Airplane was clean seat comfortable. Entertainment ok but could be improved. Service and food was great. Both flights on time. Worth the money.

FCO-LHR-YVR. This was my third time flying with Alitalia and would be my last. The first two trips were uneventful and encountered many of the same issues listed in various posts: surly unhelpful staff dirty old planes malfunctioning toilets etc. Yet we were able to get from Point A to B safely and within reasonable delays (

ATH-FCO-LHR. LHR-FCO-ATH. Cabin crew stood chatting and ignored passengers as they boarded. After snack was served the cabin crew disappeared. Only biscuits for snack at the return the coffee was cold probably from previous flight. No entertainment in cabin.

I have always flown with Alitalia. This is the second time I flew on a 777 and the seats were absolutely hideous. The headrest pushes your head forward making the long journey painful. I couldn't help but notice all the other passengers many were trying to lift or lower the headrest with hopes of making the seating more comfortable. That did not happen. I also would like to spend a second and mention the food. I never have expectations on the food it's not so important for me but this last flight I took with Alitalia the food was very poor and very little of it.