AirAsia X

Had a 7 hour flight to Japan via AirAsia X. It was a great experience - plenty of good options for food on board excellent staff service with friendly flight attendants and the inflight entertainment tablet that I got was loaded with movies TV shows magazines and music! I also enjoyed reading the Travel 360 magazine.

Flew PER-KUL return. Seat was tight but comfortable for the flight. No entertainment and we did not purchase any food besides water. Flight crew were professional attentive and helpful. Some more willing than others. Everything went smoothly. The LCCT wasn't that fantastic in term of aesthetics yet it is functional. Need aerobridge instead of walking to the airport/aircraft. Looking forward to the opening of KLIA2. Will fly AAX again.

Travelled to Japan with AirAsia X in February. The tickets were extremely reasonable far cheaper than any other airline. Despite being a low cost carrier the experience was pretty good! The flight attendants were attentive and friendly there was plenty of a variety in food options and they had inflight entertainment ipads that could be purchased as well. Flight arrived on-time no delays or issues.

An 8hr flight down to Melbourne was definitely a much better experience than I thought it would be. The seats were comfortable (for a flight) and the staff service good. It's basically like getting on a regular typical international flight like any other except at an unbelievable price! As always AirAsia X is my number 1 choice.

Excellent experience travelling in premium class from Sydney on 3rd Jan 2013 - superb flatbed (we slept throughout the flight). Kept warm and comfortable (love the duvet and pillow). Cabin crew friendly and attentive to our needs. Will definitely travel AirAsia X again.

I travelled premium class to Sydney on 10th October 2012 - it was a very pleasant experience. Leg room and privacy stands on top of my criteria in terms of seat comfort and Air Asia Premium Class offers just that. The flight attendants were understanding and polite. Premium class seats are also very comfortable and spacious. Food on the flight was better than expected in terms of taste and proportion. I will strongly recommend the Premium Class for long haul flights to anyone who can grab a good deal out of it.

Had a very good experience flying from KL to Melbourne and back. The main thing I was looking for on this business trip was to sleep well and not to be disturbed too much. The food was decent and the 8 hour flight passed quickly. I thought service was good - the staff were attentive and accommodating. The flight was slightly delayed going out but we made up for most of it and landed about 15 minutes late.

KL to Melbourne late November last year with a big group. We had lots of sport equipment which we pre booked online making it easy at the LCCT. Check-in was easy and the group got through fast without any problems. We also pre-booked our meal hot chicken lasagne. Flight was very relaxed onboard I was the only one of our group that got an inflight entertainment system movies were good. The fast and efficient service in all areas of our trip made us want to use Air Asia again the next time we travel.

KUL-Seoul. Thanks to the online system it's very convenient to book my ticket with particulars such as the ticket pricing airport taxes luggage costs and insurance fees made clear. Checking-in luggage is also made easy via web and I checked-in my luggage 7 days before the actual departure. The departure was punctual as scheduled. Enough seating space for my legs to be stretched out. Satisfied with the overhead space for hand luggage. Reading is easy with private overhead lighting which doesn't disturb others. Food offered was uniquely Malaysian though it could've been better if everything offered was available. Toilets were satisfactorily clean. My luggage arrived safely according to schedule.

Flew return PER-KUL. Terrible service dirty planes and smaller seats compared to other airlines using same A330.