Air Namibia

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 83 reviews
6/10
3 star Skytrax Rating
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10/10

Air Namibia customer review

(Germany)

Windhoek-Cape Town Business. Good boarding perfectly on time. New A 319 with extremely comfortable Business- seats (2-2 configuration new seats with plenty of rooms). Breakfast was good flight attendants very attentive and checking on the passengers. On time arrival. Can't get better than this flight and price was reasonable.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Air Namibia customer review

(Germany)

Had a very pleasant experience on my flight from Frankfurt to Johannesburg via Windhoek on the new A330-200. Check-in swift and friendly staff. Boarding easy. Departed on time and arrived 30 min ahead of schedule in Windhoek with a 1 hour layover going to Johannesburg. The new A330 is very pleasant seats are very comfortable and was able to sleep for most of the time. Will be using Air Namibia on my future trips.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Air Namibia customer review

(United States)

FRA-WDH. Business Class. Separate check-in was efficient. Access to Cathy Pacific lounge. Flight took off on time landed on time. Three course meal + breakfast. Appetizer (smoked salmon) and desert (cheese plate) were good. Wine selection was solid. Main course was below average. Seats were circa 12 years ago. No AVOD but several channels to choose from. My video worked. My colleague in another row was not so lucky. When she brought this up our flight attendant mentioned how the staff was looking forward to the new A330s. Simple touches would have refined my overall view menu cards a little more attention to make up for the sub-par seats etc but overall it was a good flight.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Air Namibia customer review

(United States)

WDH-CPT. Business Class Flight departed on time/landed on time. Loads of leg room in both economy and business. I would argue too much leg room in business class (I'm short) but it was more than normal. Business class has in- seat video systems but was not available on shorter routes. Service went like this: welcome drink newspapers coffee/tea breakfast (food was very good). I went to the back cabin during the flight to stretch my legs it was “Economy Plus” seating throughout. At airport I did noticed the business class luggage came out last. Overall a good product new airplane.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Air Namibia customer review

(South Africa)

Frequent Flyer with Air Namibia part of their Rewards programme. Live in Cape Town but work in Namibia every 6 weeks for a week. Use to fly Economy but because of their old planes I moved over to Business. They have however moved to new planes which is fantastic. Still fly Business though. Leg room is great but don't like the harder leather seats (still need to be warn in). On-board attention is good enough (even in business). Its only a 2hr flight to Windhoek so there's only so much attention that I ask for. Only problem I have is the coffee on-board (Business Class). It really is disgusting. However all in all a great airline.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
2/10

Air Namibia customer review

(Germany)

Business Cabin was very old. It was impossible to sleep because of the old seat. The entertainment was not working. The wine was very bad I couldn't eat the food. Cabin stuff ignored the PAX (it was a better crew on the way back). FRA-WDH trip - not worth the money. I will avoid Air Namibia!
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Air Namibia customer review

(South Africa)

Frankfurt to Windhoek and continuing onto Cape Town three days later - economy. Easy check in at Frankfurt and smooth boarding. Old plane but comfortable seating and pleasant food. No individual entertainment system - just the overhead screen. All staff very helpful and pleasant. Had special deal to upgrade on Windhoek to Cape Town flight for only $600 Namibian dollars. new plane with plenty of leg room and comfortable seat. Great service again. Pleasantly surprised all round and flights left on time arriving early in both cases. Recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Air Namibia customer review

(South Africa)

My wife and I flew SW709 Windhoek - Cape Town on 3 June 2013 in Y/C. Brand new and spacious Airbus A319. Our flight can only be described as excellent! Extremely friendly and attentive crew full of fun and humour with passengers. Full service Dinner was a choice of 4 heated meals! Beef-Chicken-Fish or Vegetarian - very tasty. Flight attendants kept the wine freely flowing! Suggestions to their Cabin Services would be to change their brand of coffee (awful) and to issue disposable earphones to watch the in-flight drop-down movies instead of routing it through the PA system. All in all a great airline and a great crew flying the Spirit of Namibia.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Air Namibia customer review

(Namibia)

Service on board is not so bad but everyday you must fight with cancellations delays and unbelievable situations. Sometimes I fly domestically and generally they are not so bad but awful when I flew long haul WDH-FRA. In FRA after we checked baggage they announced the flight to WDH was delayed until the next day it was no possible to get your luggage back. SW paid hotel and dinner in a good hotel but airline service was very bad.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Air Namibia customer review

(South Africa)

I flew on 18/05/2013 from Cape Town to Windhoek and back on 26/05/2013. Was very surprised with the excellent service and overall great flying experience. The food was very good and although the tickets are a bit expensive for a 2 hour flight I still feel I got value for my money. The only thing Air Namibia should improve on is their in-flight entertainment.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes