Air Mauritius

Paris to Mauritius and return in Business class with the family. A good experience even if a somewhat dated plane with angled seats and a dated entertainment system (although with well curated but limited selection of films). Charming and attentive cabin crew and very kind to our children without any exceptions on both legs. Okay food and drinks selection at an average business class level. AF lounge in Paris in okay. All in all, a good value for money option to Mauritius.

I was pleasantly surprised with Air Mauritius. The aircraft was clean and the flight attendants very helpful. The entertainment system is a little dated, and the seats are a little narrow. The meals going out were okay, but on the return journey not so good. Plenty to drink through the flight. Take off and landing excellent. I usually suffer with my ears but had no problem on this trip. I would fly with Air Mauritius again.

Air Mauritius A340 has the worst business class seat ever. The seats do not lie flat, and you tend to slide down on them - tired and dated with plenty of signs of wear. Inflight entertainment is old and dated - no news or games programmes/channels. The cabin crew cannot be faulted for trying. I wonder if Air Mauritius have ever bothered reading these reviews - I would not have thought so; they've got your money, so why would they worry?

Totally disappointed with the flight outbound, dated aircraft, in light entertainment was ridiculous all the films started at the same time with no option to rewind or pause. The meals were bland, you'll not starve but that's about it. we couldn't book our return seats online, we tried several times but no results, but thought nothing of it, but this morning once the 24hrs online check in opened we logged in 3 mins after it opened and all the seats were booked. So me and my partner couldn't even be seated together. I'd never fly with Air Mauritius again, I'd rather pay a few pounds more and have a happy 12hrs in the air.

Return flight from London to Mauritius in business class. Friendly, welcoming staff on the whole, and good service. Good food and excellent champagne and wine offerings. The main issue is the business class seat, which does not lie flat, and leads to interrupted sleep. Business customers have access to the Skyteam lounge at Heathrow which is excellent. The lounge at Mauritius is reasonable, but the food offerings there are poor.

London Heathrow to Mauritius with Air Mauritius. This was the most uncomfortable journey I have ever taken. There was no leg room and the seats were unforgiving. Good value for money, but so are buses.

London Heathrow to Mauritius return, and we had no problems both ways. Cabin crew helpful and smiling. Food wasn't. We did check in online both ways and this so efficient going through bag drop. We felt the Airport in Mauritius was amazing, the downside to our outward journey was that another passenger became ill 2 hours before we landed. The captain called for medical staff to assist which as both my husband and I are nurses we assisted, but luckily there was a trauma consultant on board. Unfortunately the poor man died despite efforts to resuscitate him. It appears that the Air Mauritius aircraft only had a facemask but no ambu bag and no defibrilator. The cabin crew appeared calm and reassuring to other passengers and treated the deceased man with the utmost dignity when they took him to the back of the aircraft.

This Air Mauritius flight was awful. There is very limited leg room due to a metal box taking up most of the available leg room beneath the seat in front. Impossible to get remotely comfortable on the flight. No sleep was had due to very uncomfortable seats and constant cabin announcements. Badly designed and old plane. Inflight entertainment system poor. Service poor. Food awful. What a shame as we love Mauritius but with no option but to fly from Perth via Air Mauritius, we will not be returning until they have upgraded aircraft. Or perhaps there is another direct carrier.

Air Mauritius is appaling, whilst on holidays (I am Mauritian born) the airline and its associated problems were in the papers on a daily basis. I got home with marks on my knees (even though I have a baby which kept me in and out of my seat - entertainment system did not work on 2 of our 4 seats - delayed for 3hrs in terminal due to technical difficulty. Ground and inflight staff were extremely unhelpful, trying to carry sleeping baby and two toddlers no one offered help - passengers were offering help. Aircraft is cold, with atrocious service , we had food on the trays for ages whilst trying to move around in a limited legroom. Flight staff barely cared and when asked to assist appeared to be indignant. I am extremely disappointed of with Air Mauritius , it does leave a good taste for tourists.

The seats on this Air Mauritius flight were old and grubby, and the leg room poor. A good point was the seating layout of 2x4x2. The staff were polite and reasonably helpful. The inflight entertainment was poor and the screen was so small I had to wear reading glasses to watch it. The worst thing was the food - on the flight from Heathrow to Mauritius the food was just about acceptable, but coming back was dreadful. The dinner we left most of it and the breakfast was so dreadful that neither of us ate it. We have flown with many different airlines, but none have been as bad as that. On the flight home we were delayed 29hrs and were not informed until we arrived at the airport, then we were taken to the Holiday Inn by the airport. There was no apology or compensation for this inconvenience