Air Mauritius

A340 Mauritius to Heathrow overnight flight generally good reasonable comfort and good service - but why did the aircon have to be at full cold for the whole 12 hour flight making it almost impossible sleep. My wife has walking difficulty and we cannot praise the assistance she had highly enough.

PER-MRU-PER. We flew Air Mauritius as a codeshare with Air Austral. All-in-all a fairly reasonable flight experience for the price although we did suffer a quite long delay on the return flight due to technical issues with the aircraft that needed to be sorted out. The cabin attendants were friendly and responsive both ways however there was insufficient water provided during the return flight which in a warmer than usual cabin was disappointing. The food was only fair to be honest but the wine pretty reasonable. My main issue was the ground staff and boarding process at MRU. A lack of updates on the delay and a temporary breakdown of the boarding card readers slowed things down even further. The SSR (Plaissance) airport in Mauritius is okay but fills to bursting when you have 3 flights leaving at once which was the case on the evening we flew. Chaos!

We flew from Mauritius to Anantanrivo and back recently. We were impressed by the efficiency of check in and the punctuality of the flights. Though not expecting any food on this short haul flight we were surprised to receive a quick small lunch with a complimentary drinks run which was most welcome and refreshing. The FAs were pleasant and efficient. The aircraft A340 was clean and leg room was satisfactory for short haul sector. We would recommend this airline.

LHR-CDG-MRU-CDG-LHR. My first flight on 25/05/2012 from LHR was delayed by one hour and I had only 20 mins left to catch my MK flight to MRU. AT CDG there were no ground staff to guide I just managed to catch my flight. Got to my seat found the fellow passenger sitting next to me was intoxicated and immediately started being a real nuisance by interfering with my entertainment system and changing his postured endlessly. I reported this fact to the chief cabin crew. I was given another seat. On arriving at MRU I found out that my baggage was left at CDG so I had to return to MRU the next day to collect it.

Very bad flight from MIL to Mauritius via CDG. Poor service seat pitch the smallest I have experienced on a long haul flight. Never again.

Flew to Mauritius from Edinburgh via CDG. My wife and I could not fault the service from the staff on board although an attempt by a flight steward to fix both our TV monitors failed on the way out. Food and wine was in plentiful supply both ways. The only drawback is that the business class seats do not recline fully flat which can make your sleeping position slightly uncomfortable.

LHR-MRU-LHR. Poor seating told we had bulkhead seats during check-in but found this was not the case upon boarding. On outbound and return flight we had specifically selected the vegetarian option yet no veg meal was available on the return flight. Flight attendants were arrogant as to suggest we had made a mistake in the booking although we had the confirmation to prove the contrary. All in all poor staff training poor inflight experience and poor post-flight service.

LHR-MRU-LHR. Very disappointed with inflight service. The quality of the food was very poor. Entertainment choice was limited and outdated. Staff service was bad. Travelled with children but unfortunately did not specifically request kids meals which meant they were served the adults over spiced food. Travelled in the middle 4 seats (2-4-2) which had the added discomfort that only 2 of the 3 arm rests lifted making it difficult to sleep on the overnight to MRU.

DEL-MRU-DEL. DEL-MRU flight was to depart at 5.20am but got delayed and finally took off at 10am. Airport staff were accommodating and gave us snacks and coffee. Onboard FA's were not attentive and you had to request again and again before being served a glass of water. Food and IFE was average. Return flight on time and was better. Adequate drinks and good food made the return flight pleasant.

Flight from Mauritius to Hong Kong was very poor. Although some staff were professional the plane was old the seats buckled and there was not enough food. In the past Air Mauritius was a great airline now service has dropped.