Air Mauritius

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 200 reviews
5/10
4 star Skytrax Rating
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7/10

Air Mauritius customer review

(United Kingdom)

We flew LHR - Mauritius in Business Class and back in Economy. Business class - nice lounge in Terminal 4 with plenty of food and drink. Boarding was separate to economy and very efficient. Seats comfortable with plenty of room and drinks offered before take off. There was option of 3 mains. The seat does not convert into fully flat bed but once I found comfortable position I managed to sleep for 8 hours. Economy class - seats have interesting shape but I found it comfortable. We were lucky that the people in front of us did not recline their seats so we had plenty of leg room. We did not watch the TV (as it was night flight delayed by 4 hours) so we just had food and slept for the rest of the flight. The crew were friendly and helpful. If I ever fly to Mauritius again I would not hesitate to fly Air Mauritius.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Air Mauritius customer review

(Malaysia)

The best economy deals so far. Good food and crew service. Seats are a bit cramped and uncomfortable for long haul but for short haul like Mauritius to Johannesburg and Cape Town seats are comfortable and food standard is very high. Ground crew unfriendly at Mauritius airport and passengers seemed to come second. They talk amongst themselves rather than paying attention to passengers. Long waiting and queuing time is a norm. Too many unnecessary questions. Otherwise a very well run airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Air Mauritius customer review

(South Africa)

Recently travelled JNB-MUR-JNB in economy class. I found the seats and legroom to be the most uncomfortable I have experienced on a long haul flight. Cabin crew pretty cheerful and food edible. In flight entertainment limited but given that it is a 4 hour flight not the end of the world. Would probably use another carrier on my next trip to Mauritius.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Air Mauritius customer review

(Malaysia)

Flown from KL to Cape Town and returned via Air Mauritius. Stopped over in Mauritius. Flown 26/12/13 and returned 1/1/2014. Although seats are cramped and very narrow the service from the air crew was excellent and food all the way was very good. We have a family of 10 and no complaints re inflight services. The only complaints we had were the ground crew at Mauritius airport being slow and a little unpleasant. Ground crew at Cape Town were good and polite.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Air Mauritius customer review

(South Africa)

MK745 Delhi to Mauritius. The flight was late by 1 hour. The staff were rude. It was a day flight but they served Johannesburg to Mauritius 10 December 2013 code share with SAA. Seats very cramped a nightmare to say the least. Flight delayed could not check-in online. Food awful served breakfast at 2 in the morning. No air conditioning. Staff uncaring.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
3/10

Air Mauritius customer review

(Mauritius)

Mk745 Delhi to Mauritius. The flight was late by 1 hour. The staff were rude. It was a day flight but they served only breakfast. There was only 15 movies to watch. It was very hot onboard.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
na

Air Mauritius customer review

(United Kingdom)

London Heathrow to Mauritius return 20th September out return 19th October. Poor flight the food was horrible and the staff rude. I had my two year old son with us and they didn't order his food on the was out. The staff tried to start an argument because our son was asleep on one of the seats without his seat belt. I will not be flying with Air Mauritius again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
5/10

Air Mauritius customer review

(United Kingdom)

We have just returned form a holiday in Mauritius we have been there several times but not for nine years. We have flown with other airlines as well as Air Mauritius. I cannot believe the change in what used to be such a fantastic airline. The flight was good though the staff attentive although it looked false on occasions. The biggest change was the standard of food disgusting cold and boring to say the least. Choice of fish or chicken for lunch the fish included a chicken starter chicken sandwich in the afternoon and guess what? Chicken or fish for dinner! The starter being cold crab stick and peas also peas served with the main course. We chose Air Mauritius because we had enjoyed it so much years ago and is was the only airline which offered a direct flight when we wanted to go. Will certainly shop around next year when we plan to return.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Air Mauritius customer review

(Australia)

Flew Kuala Lumpur-Mauritius-Kuala Lumpur in economy. After reading the negative review about MK I was quite apprehensive however I was pleasant surprised that it turned out to be one of the best flight that I undertook. The plane was nice and clean and I loved the decor. The crew were very attentive pleasant and professional. The food was delicious and adequate. The seats were not very comfortable but never is in economy of any airlines. I look forward to flying Air Mauritius again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Air Mauritius customer review

(United Kingdom)

MRU to LHR 12 hours without any inflight entertainment and 3 children to occupy. The only difference to a child's meal was the addition of a kitkat! Dirty seats rude staff and no overhead locker space. Everyone except us ignored the 7kg hand baggage restriction and took full size suitcases onboard this was even ignored by the staff.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no