Air Malta

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 182 reviews
5/10
3 star Skytrax Rating
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8/10

"food is not very nice"

(Canada)

This Air Malta flight from Venice to Malta went well. The only problem is the ground crew at the airport did not call for boarding at any time. Fortunately we were sitting by the gate and noticed a last boarding sign. The flight was comfortable, on time, the crew on this flight was very nice and helpful. The food as usual a bun and water is not very nice. Because of other problems with Air Malta I would not fly with them again just because this flight went smoothly. I just can't take that chance again.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteVenice to Malta
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
3/10

"disappointed they have stopped serving meals"

(United Kingdom)

Good clean comfortable aircraft, disappointed that they have stopped serving meals, although you do get a small baguette and a bottle of water. Very expensive for a flight in early Oct. Cost me over £320 pounds, Ryanair about half that price but I could not get to the airport. Flight back delayed for an hour which caused me problems.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLondon Heathrow to Malta
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
10/10

"I found Air Malta excellent"

(United Kingdom)

I requested assisted boarding and seats together for my disabled husband and I, and they sorted it all within 24 hours. We found the Air Malta cabin crew very pleasant and efficient. The snacks of a ham and cheese roll and bottle of water may not have been a cooked meal, but were more than other airlines provide. Tea, coffee plus other drinks were offered for sale, as were snacks. All in all I found Air Malta excellent. We will fly again with them next year, hopefully.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteCardiff to Malta
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
5/10

"Unfriendly and disinterested staff"

(United Kingdom)

Air Malta flight, from Malta to Gatwick. The aircraft was showing its age Tight leg room. Unfriendly and disinterested staff on early flight.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteMalta to Gatwick
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
1/10

"cabin crew seemed dispirited"

(United Kingdom)

The outward leg was on an A319, seats were narrow and the legroom very poor. The seat in front was about 9 inches away from my face and it was impossible to read a newspaper when the seat in front reclined. The food was a roll with ham and cheese and a bottle of water. In the past we had a hot meal, drinks and coffee, so this was a disappointment. The cabin crew in comparison to my previous experience seemed dispirited. The return journey on an A320, seemed slightly more space between seats but the dreaded ham and cheese roll with water was the only food on offer again. I read in the Malta times that they plan to reduce their fleet to 7 aircraft, this will surely result in long delays if one of their ageing planes has a technical faul. There is much written in the Malta press about their airline but surely a fleet of 7 is not viable. I would not fly with the airline again .
AircraftA319
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLGW to Malta
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
2/10

Air Malta customer review

(Malta)

I have flown with Air Malta countless times in the past years. I can say, with all honesty that the airline has proven to become worse and worse every year. The evidence is not only in the small leg space available but the atrocious meal provided. A 4 hour flight to Moscow and only a sandwich and a bottle of water. It's abysmal. Air Malta used to provide hot meals with a choice of water, juices and soft drinks, and afterwards a cup of tea or coffee. What happened to this airline? I am sorry to say but nothing about it makes me want to use the service again. A note to the airline - It would be a good suggestion to pay just a little bit more for the flight and it would have a decent meal included.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteMalta to Moscow
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
7/10

Air Malta customer review

(United States)

Acceptable, but cabin showing it's age. Seats are a little tight, but good recline. Overhead Flight Map and Inflight Magazine acceptable for 2 hour flight. Water and a Baguette - stay away from the Tuna-fish Sandwich, the turkey one is fine. A big disappointment from their previous offerings. It would be better to stop serving rolls and replace them with a snack (peanuts, chips, ect) and soft-drink instead.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMunich to Malta
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
3/10

Air Malta customer review

(United Kingdom)

Long waits and delays, poor check in service, they had lost our booking. If you try to eat the cardboard bread roll you'll need the bottle of water, take your own inflight movie, as there is none.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteGlasgow to Malta
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
7/10

Air Malta customer review

(United Kingdom)

KM4207, KM4206. 26th May - 2nd June 2015. Quite disappointed really with mix up and confusion. Flew from Cardiff, five of us travelling to Malta, got to check in and told that if we all want to sit together they would charge £25 per person. Lots of customers complaining! If you request extra leg room at a cost you will be in charge of the emergency exit, no one with any disabilities or under 16 cannot sit in these rows. I had a 14yr old and she was moved!
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteCardiff-Malta return
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
3/10

Air Malta customer review

(Malaysia)

ORY to MLA and MLA to LIN. When I purchased the Air Malta flight ticket it stated a hot meal will be provided. But onboard I only received a bread roll and a bottle of water. I don't understand why this airline decided to downgrade their service it is not much different to travelling on a budget airline except you get a refreshment and a free piece of baggage. The aircraft livery is beautiful seat was comfortable for a short haul journey the only thing that might make me use them again is the location of airport they fly to.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no