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Air KBZ

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 5 reviews
8/10
No Skytrax Rating
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8/10

"impressed with the service throughout"

(Thailand)

Verified Review | Flew RGN-SNW, arrived at the Yangon Domestic Terminal an hour and a half ahead of the flight. Check-in was smooth, received my passenger identification sticker and waited in the restaurant. Boarding was via a bus from the gate to the aircraft. The plane was an ATR-72 and seating was done quickly. Flight was full. Aircraft left on time and boxed refreshments and tea/coffee were served soon after the seatbelt signs went off after take-off by well-presented aircrew. Flight arrived on time and on disembarking, after clearing immigration, received my bag within half an hour and was out of the airport. Return flight SNW-RGN was slightly less orderly with three Air KBZ flights leaving within 45 minutes of each other. Seating area was full in the lower floor of the departure terminal so went up to the top floor and sat out on the deck to watch the planes landing from the seaward direction. Once on board the ATR-72, flight was smooth, again received a box with sweet buns and boxed juice in, and tea/coffee served. Flight arrived on time again and bags were slightly delayed at Yangon. I was impressed with the service throughout and would fly again.
AircraftATR-72
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteRGN to SNW
Date FlownDecember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"flight crew was helpful and friendly"

(United States)

Verified Review | I was pleasantly surprised by the quality of Air KBZ flying from Yangon to Mandalay. I bought the ticket just two days before the flight and the fare was very reasonable. Check-in was fast and efficient, and a Air KBZ employee approached me in the line and escorted me to the check-in desk and helped me check-in. The domestic terminal is small and a bit chaotic, but this is not Air KBZ's fault and should be remedied when the new domestic terminal is finished. There are no screens announcing that boarding has commenced, so you have to pay attention to the airline employees who walk up and down the waiting area with hand-held signs with your airline and flight number on it. Boarding was via a bus to the aircraft. The plane was clean, in good condition and the seats were comfortable. The flight crew was helpful and friendly. We were served a light breakfast on this 80 minute flight. The flight took off and landed on time. I would certainly fly Air KBZ again.
AircraftATR-600
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteRGN to MDL
Date FlownSeptember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"pleasantly surprised by Air KBZ"

(Australia)

Yangon to Thandwe and pleasantly surprised by Air KBZ. Snacks served onboard – seats generally comfortable. Organisational issues with boarding and a slight delay in departure from Yangon. Check in at RGN was not very organised, however, once inside the departure terminal - ground staff were more helpful. They give you a coloured sticker to put on your shirt to ensure you get on the correct flight. Would use again.
AircraftATR-72
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteRGN to SNW
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"professional and pleasant"

(United Kingdom)

We recently took 4 internal flights on AirKBZ during our holiday in Myanmar. They use mainly ATR72 500-600 aircraft for these flights. They serve a snack and a drink on flights longer than 1 hour, on shorter flights boiled sweets are served. The planes were newish and in reasonable condition. At every check in you are given a sticker to identify your destination, once onboard these stickers are seen on the backs of every seat and safety cards. FAs were professional and pleasant. The schedules were punctual, as the turnaround time on hopping flights is well under 20 minutes, some of the flights left before time as soon as all the passengers were on board!
AircraftATR72 500-600
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteRGN to NYU
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"would fly Air KBZ again"

(Germany)

I had not heard of Air KBZ before I made the booking for my Myanmar trip. However, all of the three domestic flights (Mandalay to Thandwe, Thandwe to Sittwe and Sittwe to Yangon) went very well: on-time arrivals, food and beverages free of charge although the flights were short, friendly staff, modern and clean aircraft. I would fly Air KBZ again in case I return to Myanmar.
AircraftATR 72
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteMandalay to Thandwe
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes