Air France

✅ Verified Review | Ajaccio to Paris Orly. On Air France domestic flights seats are automatically assigned 30 hours before departure, whatever the price you pay. Usually you may change them on-line. In our case, we were a party of two, and were assigned separated seats at the very end of cabin. We did not succeed in changing them, as aircraft looked full. We called Air France (extra charge for phone calls); they argued they could not either change them because flight was empty and AF concern was aircraft balance. This did not justify couple separation. Very unuseful stress, that we could avoid on a LC paying a fee. We were compelled to arrive earlier at Airport, we queued at ticket counter, and they assigned seats on row #1.

✅ Verified Review | Toronto to Frankfurt via Paris. The experience was like going back in time, the plane clearly hadn't been renovated for a long time. The seat fabric was worn, my seat pocket was torn, and for in-flight entertainment there was only one of those primitive systems that runs a dozen or so movies in a loop, each on a separate channel. In-flight service was poor, with flight attendants consistently ignoring my call button. The food was considerably below average.

✅ Verified Review | Flew Air France from Paris CDG to Figari. A very pleasant flight indeed. 100% automatic checkin/tagging. No frills on board of course. We faced strong and long lasting turbulence and wind shear when landing, and were constantly informed by cockpit. Crew were very helpful to comfort nervous pax.

✅ Verified Review | Today's trip was a one-day return without any checked-in luggage flying from Amsterdam to Nantes. This trip was booked on the Air France website, however the outbound flight from Amsterdam to Nantes was operated by HOP!, a regional subsidiary from Air France. Since HOP! offers a basic, no frills service, neither in Amsterdam nor in Nantes I could use the Skypriority facilities, even though I have Flying Blue Elite Plus status. In fact this was not a big deal, Nantes Maritime Airport is very compact with virtually no lines for security and immigration. On both flights I could book myself on the Emergency exit rows with excellent leg space at no charge. Check in was done via the Air France App which is very user friendly. Both flights were the typical Air France short haul service, in the HOP! flight it was a coffee and a cookie (and a great smile!) and on the return AF Flight the service consisted of a pre-packed sandwich and a coffee, all totally fine for a 70min. flight. On both flights, which left and arrived in time and the service was friendly and personal. The only minus this day was that upon arrival in Nantes we had to wait about 15 minutes before a bus arrived to bring us from the remote stand to the terminalbuilding.

✅ Verified Review | Paris CDG to Sao Paulo. Checked in 1 night before and had the luggage already checked in too, a service that Air France offers from 16:30 to 20:30 h the day before the flight. Next morning went straight to X ray and to boarding gate. Boarding was a little confused, had to take a bus to where the aircraft was, bus the bus was full. But let me explain, this is a service of Airport de Paris, nothing related to Air France. Departure was 20 minutes delayed. The Boeing 777-200 aircraft configuration is two classes, no first class, 16 seats in business class. Nice food, really nice beverages, the service is attentive but not insistent. The seat reclines 180°, nice pillow and blankets. Configuration of cabin is 2x3x2. Arrival 10 minutes late. Would definitely fly Air France again.

✅ Verified Review | Manchester to Barcelona via Paris CDG. We are travelling on 12th August 2017. In trying to get a 'golf buggy' organised to help transfer my visually impaired husband from an arrival to a departure is worse than pulling teeth. Air France say it is the responsibility of the airport, and the airport say it is the responsibility of Air France. We just keep getting batted from one to the other. We have one hour to make this connection - not our decision. It is the times we were given when the flights were booked. All they can offer is a wheelchair. This is the worse thing to offer to a visually impaired person. People need to understand the difficulties faced by visually impaired people. I suggest that they do some training in order to understand their needs. Why won't someone just help us out? I just hope that people don't get in the way as we try to reach our connecting flight. We experienced the same two years ago at Frankfurt Airport as the first flight arrived late and we struggled to get through customs in time for our connecting flight. Mind you the compensation they paid out came in useful! But it shouldn't be necessary if someone would just give us some basic help.

✅ Verified Review | Los Angeles to Paris CDG in First Class, connecting to Barcelona in Business class. It lived up to expectations and the service was overall excellent. Arrived at LAX and was escorted through security which took about 3 minutes by a member of the dedicated La Premiere staff. AF uses Qantas first class lounge at LAX which was very nice though totally empty at the time departure- food selection was overall very good with great choice of spirits. I was escorted to the aircraft and onboard the service was excellent. The seat is enormous, 4 windows long with a beautiful screen fabric. There were two staff for 4 pax which mean service was very personal with the crew stating they would take excellent care of you. The food out of LAX was very good (dessert the most delicious tart I have ever tasted!) but entrees could have used a bit more imagination and breakfast was a bit weak. Service was superb and the bed was wonderful (slept 6 hours straight) with Krug champagne. On arrival at CDG was personally met and driven to first class lounge. To say the service was good here would be an understatement. The food was spectacular and on par with a Michelin star restaurant. Was then driven to connecting flight where the crew greeted me by name. Return flight was equally as good with food better out of Paris the foie gras risotto was unbelieveable. I was met on arrival and taken through border control and to my onward flight in terminal 7. Overall this was an outstanding product. Only negative I would say is that the service out of Barcelona was weak and luggage took forever in BCN. Would definitely fly them again.

✅ Verified Review | Johannesburg to Paris. The poor quality of food really disappointed us. The food and service of the French airline which would be assumed to be good in food was the worst. We told that flight attendant about a poor cheesecake dish while she was picking up the trays, and she just showed us a surprised face.

✅ Verified Review | Uneventful and convenient flight from Florence to Paris CDG with Air France. The flight was on time, the service is friendly and attentive. A decent snack is included in the price. I have taken Air France quite often in the last years, and I was rarely disappointed. They are among the best European airlines in terms of service and comfort.

✅ Verified Review | Paris to Montreal. Both ways I ordered a gluten free meal and what I got was terrible. This was Paris to Montreal and return Toronto to Paris. Gluten free doesn't mean dairy free, vegetables free, meat free. What I was served was rice + chick peas, rice bread, some combination of black & brown beans - no salad, vegetables cheese or meat. The stewardess on told me that I could complain to the airline company but did not offer me something else. A company that prides itself on gourmet meals and has no knowledge of nutrition should be ashamed.