✅ Trip Verified
| One way flight from Lisbon, Portugal to Frankfurt, Germany via Madrid, Spain. Flight was delayed by over an hour in Lisbon and once we boarded sat on the tarmac for 30 minutes which was blamed on "ATC Regulations", a term used more than once as an excuse (keeping in mind this was a relatively quiet Sunday morning/afternoon). The flight attendant at least handed out water as the cabin was extremely hot. Once we arrived into Madrid over an hour late I was relieved to see the gate for the next leg was right next door, not that it mattered as the flight was also delayed. We boarded around 30 minutes late and it was then the captain announced that yet again due to "ATC regulations" the flight was not allowed to take off for another one hour and fifteen minutes! He said the reason they boarded us was they hoped the situation would improve. Again, the cabin was around 40c however no water was offered as the passengers sweated it out. After 40 minutes the plane finally took off and then we watched the incredibly slow progress of the flight attendants to serve us some sort of refreshment. Despite having a glossy catalogue full of food when I asked about ordering any of it I was told these flights don't carry food as the flight was too short (at this stage I had been on the plane for over 2.5 hours with 1 hour to go). The flight landed in Frankfurt at 7pm, 1 hour and 20 minutes later than scheduled. I believe Air Europa have little or no concern for their passengers safety forcing them to sit in hot planes for extended periods of time because they have issues with their take off and landing slots at airports. I would not recommend flying with them.