✅ Verified Review
| Wanted to try the newish Air Canada direct route from Amsterdam to Toronto. The plane was extremely old (probably over 20 years), and it showed in the cabin interior and design. The Business Class cabin was the old herringbone layout 1-2-1. The seat was a bit torn and dirty, again showing how aged the aircraft is. The crew were pleasant enough, and I just happen to meet them prior to the flight as we went through security together. We joked a bit, and they were quite friendly. The onboard service provided by the crew were also good. However, the food was basic, particularly for a flight over 8hrs. There was a hot meal service, portions were small. I had stuffed chicked served with rice, which was preceded by a nice seafood salad, and followed by a cheese platter. The champagne was ly bitter and undrinkable. The orange juice was not fresh but came out of a Minute Maid carton, unbefitting for the highest class Air Canada provides. The pre-landing snack was a very disappointing cold platter of sliced chicken breasts. The water on offer (Naya) didn't exactly reflect luxury. The one thing that appeared luxurious was the amenity kit with Escents toiletries. I would not recommend this for the extremely high price charged for business class. The quality and luxury of business class is simply lacking. The only thing good about it is that it's a direct service.