Air Astana

KC 951 21 May. KC 856 21 May. I fly Air Astana very often. I find the experience relaxing though the flights between Istanbul and Almaty are usually full. The leg room is good. I think the mileage program could be improved where you could upgrade using your miles during check-in. The food is usually fresh though could be improved. Inflight entertainment is weak and needs improvement. Overall good value for money.

My first flight with Air Astana - London-Astana return. It was a great experience. Friendly staff and excellent service comfortable seat nice and generous food. AirAstana will be my first choice from now on.

As a family we have flown with Air Astana numerous times (both in economy and business class) since moving to Kazakhstan and have always been happy with the level of service. We travel with a young child and the staff have always been very friendly and helpful.

KC621 Almaty-Astana 22/4/2014. Flown old Boeing 757 in business. Old chairs/layout. Plenty of legroom good for sitting and on a short flight less than 2 hours no need to lie down. A full meal was served on this short flight. A very nice vegetarian meal. No entertainment available or offered. No business lounge available on domestic fights.

KC856 Astana-Almaty 24/4/2014. Flown new Boeing 767 in business. Good new chairs (fully flat nice big touch LCD- screens) and modern interior. Nice choice of entertainment. And much to my surprise a full meal on a flight less than two hours. Good vegetarian meal. Pity they do not have business lounges on domestic flights.

I travel very frequently on Air Astana from Delhi-Almaty. Check-in staff at Delhi and Almaty are very efficient. I had a wonderful experience on 18 April flying from Delhi to Almaty. The flight crew went out of their way to take care of passengers needs.

April 4 KC951 from Almaty to Astana. Return April 4 from Astana to Almaty KC854. Had the pleasure of flying Air Astanas new 767 service between Astana and Almaty. It was the best domestic economy class service I have flown. Each seat has in seat videos with the latest films tv music etc. I had a choice of international newspapers as well as a warm sandwich and drink. As usual the crew were smiling multi lingual and well dressed. The seats had a good tilt.

I use Air Astana regularly since I have moved to work in Kazakhstan and currently prefer it to the other airlines I have used. I try to arrange my trips back to the UK around the direct flights to LHR. I have never experienced a delayed or cancelled flight the staff are well-trained and generally open and friendly and the food is not exceptional but is of a consistently good quality. I usually travel economy class though on the occasions when I have used business class it has been a good experience.

Flight KC912 April 2nd from Istanbul to Almaty. It was a fantastic flight crew helpful and smiling. All announcements very clear understandable and most important things for me multi-language Turkish English Russian and Kazakh. The way aircraft was new.

I have been using the services of Air Astana for years. Always a pleasure to travel starting from the convenient way of purchasing the ticket and excellent relation of crew members. I quite often take the domestic flights around two times a month and therefore comfort is crucial for me. In January I travelled to Frankfurt from Astana. As usual right from boarding until landing it was an enjoyable journey.