Air Algerie

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 36 reviews
5/10
3 star Skytrax Rating
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3/10

Air Algerie customer review

Review by (Vietnam)

My flight on 1st June from Algiers to Lisboa (Portugal) was a nightmare. The check in was extremely slow and the sequence of spot check was complicated. All forms were in French and fortunately I knew some words, but most of the guests got confused. The aircraft was very old and food was lousily prepared. The toilet was like a public non-cleaned toilet for years. Seats were not comfortable and some could not be reclined. But the captain and crew were nice, particularly since they knew I was from Vietnam and they talked in both french and english nicely. Appreciated when they found the lost wallet of my friend.
AircraftBoeing 737
Type Of TravellerBusiness
Cabin FlownEconomy
RouteAlgiers to Lisbon
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
8/10

Air Algerie customer review

Review by (France)

Lille to Algiers. The flight has been delayed (2hrs), but the Air Algerie's airport workers gave us some sandwiches and soft drinks to apologize for the delay, a good point. The cabin crew were very professional. The aircraft (B767) was clean and in a good shape. The meal was excellent. Tea, coffee, and soft drinks have been served inflight. We landed smoothly at Algiers. The ticket price was good, and includes in it 30kg of luggage. A very good experience with Air Algerie.
AircraftB767-300
Type Of TravellerSolo Leisure
Cabin FlownEconomy
RouteLille to Algiers
Date FlownApril 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
4/10

Air Algerie customer review

Review by (Italy)

ALG-CDG-ALG Dep 14/01/14 Ret 21/01/14. Very nice trip with my wife and my son (2 years old). No delay B737-800 sky interior not very clean and the cabin crew are not professional. Very good meals and wine. The price was cheap (450 euros for 2 adults and 1 child).
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
na

Air Algerie customer review

Review by (Brazil)

Had a scheduled flight from Algiers to Annaba at 10.30 and a return flight at 17.30hrs. Algiers to Annaba 4 hour delay no explanation no assistance was supplied. Annaba to Algires 2.30 hours delay no explanation no assistance was supplied. Old and dirty planes FA's neither friendly or helpful. Ground staff very unfriendly did not speak English either.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
no
1/10

Air Algerie customer review

Review by (Belgium)

Flight Paris CDG - Algiers. Flight was more than 3 hours late and no explanations were given by the Air Algerie ground staff. The aircraft was old and very dirty. Food was still on my seat. Cabin crew were very unprofessional and not friendly at all. Food was ok. Only one toilet was in service. I will never fly again with Air Algerie.
Cabin FlownBusiness Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
no
8/10

Air Algerie customer review

Review by (France)

Paris to Algiers then to Ouagadougou and back. Overall I found this airline good value for money: they are cheap and offer minimal service. The aircraft's were old but kept in a good state except for the washrooms which were disgusting. Seats were rather comfortable. On the Algiers-Ouagadougou leg 1st class seating was attributed randomly to economy passengers. The meals were excellent even on the shorter Paris-Algiers flights. The food is halal but wine is available. Of my 4 flights only one was late by about one hour. No information whatsoever was given while we were waiting but the crew apologised once we were let in.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Air Algerie customer review

Review by (Germany)

Nov 1 Algiers-Ghardaia by ATR 72. 1 hrs late departure due to late arrival of the aircraft. Confusing as destination "Oran" was shown at the departure gate. Flight full. Some biscuits water and a soft drink was provided. Announcements in French and Arabic only. It is a domestic flight but on arrival and departure immigration has to been cleared. Return Nov 3 Flight on-time long wait for the luggage in Algiers because of a parking problem. Airline recommended as flying is better than 10 hrs by bus.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
1/10

Air Algerie customer review

Review by (United Arab Emirates)

DXB-ALG. 4 hours delay without explanation and they didn't give us anything for this. The aircraft (A330) was pretty old the bathrooms were disgusting and the plane was dirty! Very poor service on-board and cabin crews are not professional. The food was not appealing. The overall service was very poor!
Cabin FlownEconomy
Value For Money 12345
no
2/10

Air Algerie customer review

Review by (Belgium)

BRU-ALG-BRU. Both flight were late - more than 4 hours on the return flight. Food on board is average. The plane was not very clean and looks old. Personal friendly but not very helpful in the airport.
Cabin FlownEconomy
Value For Money 12345
no
1/10

Air Algerie customer review

Review by (United Kingdom)

London Heathrow to Algiers on an old 767. Cabin crew are simply not professional food wasn't appealing and toilets were filthy.
Cabin FlownEconomy
Value For Money 12345
no
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