✅ Verified Review
| I recently flew from Bogotá to Buenos Aires and back on Aerolineas Argentinas. I was not sure what to expect, because reviews are very mixed. Both stretches were flown on their A340. On the outbound route, the seats were very old/outdated, although reasonably comfortable. The in-flight system was very limited with just 4 movies and not the best. On the inbound flight we had a different plane and the seats looked much better, although overall they were the same type, but the video screens were much larger. There was also a bigger choice in movies. On both flights the cabin crew was very attentive and pleasant. The meals, although quite abundant, were mediocre in taste, and in both cases, something or the other was forgotten (like the dressing). Bread was cold and/or stale. My biggest point of criticism was the check-in. I had a carry-on weighing 12.3 kilos. First at the counter in Bogotá they made a big fuss over size, but this particular TUMI bag does fit maximum accepted standards. They insisted I fit it in the thing to measure it and when they saw for themselves it did meet size requirements, they insisted to weigh it and told me to either take out the 2.3 kilos or have it checked. This when on Copa and Avianca they let me take it in on board in Economy, no questions asked, and this was business! On the inbound flight they had 3 counters in Buenos Aires with SkyPriority signs, but all 3 were unstaffed. The last check-in agent just walked away with leaving passengers in the SkyPriority line without saying anything. When I complained to the girl who did check me in at an economy counter, she said I had arrived just during a schedule change (how weird!). All in all it was a mixed bag with the actual flight a much better experience than the experience on the ground. To me their way of dealing with business class passenger in the check-in procedure leave much (!) to be desired. They did not treat us special, on the contrary. It was fussy to say the least.