Aeroflot Russian Airlines

Boeing 777 from Moscow to Hanoi: good leg space comfortable chair excellent inflight entertainment with many new movies tv-series. The food was average but not bad. They serve wine (ok quality) but no beer. After dinner the flight attendants "disappear" but react quickly to the calling light.

Airbus 320 from Moscow to Brussels: good leg space comfortable chair but a bit cramped in the 3-3 layout. No inflight entertainment but luckily only a 4 hours flight. Food average but ok. They serve wine (not bad) but no beer.

I flew HKG-SVO-LED and back in the past week. The seats were really comfortable on both legs; however legroom could be improved (I'm 5"8) and it was pretty cramped in the A330-300 however on the A320 the legroom was sufficient. Food was really good compared with other airlines and I was quite satisfied with Aeroflot's service. On the last flight from SVO-HKG that I took today all economy passengers received medium-haul amenity kits from Business class which was surprising as there was only a pair of slippers and eye-shades on the first leg. Overall I really enjoyed the flight and I'll definitely be taking Aeroflot again in the near future!

I flew from Copenhagen to Tokyo with a stop-over en Moscow SVO. It was a very positive experience. Aeroflot has gone through a large modernization programme in the recent years and it was very evident when I travelled with them. Most of their fleet now consists of modern airliners such as the A320 the A330 and the Boeing 777. I flew on their A320 from CPH to SVO. For a short-haul flight the onboard service was extremely good compared to most European airlines. The food consisted of fresh bread cheese beef and a delicious cake and the cabin crew were serving cold and hot drinks throughout the whole flight. The crew was extremely friendly. Since the plane was only half full many of the passengers were lying down across the seats. The cabin crew immediately offered them blankets and pillows to make them more comfortable. This is the first time I have experienced this on a European flight. The transfer at SVO was smooth and easy. The airport has been renovated and now offers an easy access between the terminals without having to go outside the airport. The passport and security check took less than 10 minutes much to my surprise and I was now standing in Terminal D which had a wide selection of restaurants shops as well as free WiFi. The flight to Tokyo was on an A330. The interior felt fresh and new and the seats were very comfortable although for a tall guy such as myself the legroom left much to be desired but that is not the fault of the airline. The cabin crew on this flight were fluent in English and Japanese. Again very friendly people. There was a passenger in front of me who seemed rather anxious about flying and kept calling the crew throughout the whole flight. They never ignored his calls or talked bad to him. They kept smiling and did what they could to make him feel comfortable. The food was again very tasty and the menu offered both Russian and Japanese dishes and despite the rather cramped space I had a very comfortable flight to Tokyo. I have read many negative reviews about Aeroflot and I will not deny that people might have had some bad experiences but my opinion on Aeroflot is that it is a modern airline that offers some of the cheapest tickets in the world while maintaining a high standard in customer service. I have already booked my next flight with Aeroflot and I will continue to fly with them whenever possible.

Flew Business class from Tehran to Moscow Aircraft A321 clean inside no entertainment at all. Flight attendants polite but lacked professionalism as they forgot about handing out wet towels and two or three of them were sleeping in the last row of business class during this very early morning hour departure. This is simply unacceptable. The performance level by the crew was very different from what I have experienced on other sectors.

We flew from Stockholm to Moscow in July. Short 2 hour flight on a new A320 not the old Soviet era planes I was expecting which was good. Flight attendants well groomed spoke barely little English but were helpful enough. Didn't have any of the food because it was a short flight. Plane left and arrived on time Aeroflot was fine for a quick short haul flight no complaints. Moscow airport on the other hand.

I traveled with my two daughters 18 and 13 years old respectively from Dulles International Airport to Moscow with Athens as our final destination. Getting there was a bit stressful because the flight connection was too close for comfort and we had to run to make the Athens flight. The crew was rather parochial. They did not speak much English and their manners were not the best. Food was poor but not horrible. Movie choices pretty decent and the actual flights were very smooth. The pilots were quite good judging by the take offs and landings. The price was unbeatable and though this was not stellar service I would choose again if their prices remained low.

I traveled from Tel Aviv to Toronto via Moscow. It was a last minute booking the price superb and the service excellent - especially for economy class. The food was on par for international flights but I really appreciated the courtesy of the staff. I would not hesitate to fly Aeroflot again.

The thought of spending a total of 17 hours on Aeroflot and 10 hours in SVO between flights was somewhat frightening. The stay at SVO was as bad as anticipated. However the two Aeroflot flights much exceeded expectations spotlessly clean very new planes decent food better than expected IFE excellent service. The price was right.

St Petersburg - Moscow. Ticket purchased at last minute and check in a bit confusing directed to about three different counters but each without a large queue. Flight was comfortable and only a few minutes late arriving in Moscow. No IFE but it was only a little more than a hour long flight. Cabin crew were friendly and responsive and spoke reasonable English. It was like a shuttle flight and perfectly adequate. Leg room was adequate.