Aeroflot Russian Airlines

BUD-SVO-NRT and back Economy class. Short haul was an A320 long one A330. All flights on time. Somewhat more legroom and comfortable seats on the A320 but they were still ok on the A330. Onboard lunch/dinner surprisingly good breakfasts/snacks kind of mixed basket. IFE on A330 had a wide enough selection of movies no music for my taste and really sluggish controls. Flight attendants helpful and nice except of the first flight BUD-SVO. I lost my itinerary Aeroflot employees at Narita helped me out. SVO terminal F really sucks but that's not the airline's fault. My first experience with Aeroflot was positive I'd rate them close to 4 stars overall and I will fly them again.

17/4 TLV-SVO-CAN 25/5 return. TLV-SVO B-777 excellent leg room SVO-CAN CAN-SVO SVO-TLV A-330. All planes clean with no trouble. All flights almost on time good website to book good service from staff. Meals could be better this time choice of meals has improved compared to 6 months ago.

11th April SU0260 Moscow-Tokyo. 21st April SU261 Tokyo-Moscow. Flew on a Airbus A330 from Tokyo to Amsterdam through Moscow. First time Aeroflot but never again. A list of disappointments: All announcements were in 3 languages: Russian English and Japanese even the sales and priority rewards announcements. During the 9 hour flight we only got a cold drink once(!) even during dinner we didn't get anything to drink other than coffee or tea afterwards. This was a day flight and I didn't sleep so I didn't miss anything I'm sure. 1.5 hour delay which is perfectly acceptable for me but don't let us board and tell us every 5 minutes that the delay will be an extra 5 minutes (and in 3 languages again). The sign "fasten seatbelts" was lit for 3/4 of the flight but I didn't feel any turbulence at all seemed like the stewards didn't want people to stretch their legs. Very outdated multimedia system no subtitles available. Stewards refuse to speak English and explains everything in Russian constantly.

Tel Aviv - Moscow Sheremetjevo - Bangkok and return. Twice B777 and Airbus 330. Airbus 330 on the Moscow - Bangkok route. Not very comfortable these airplanes. Personal TV with mostly older movies. Food nothing special and no beer or wine served on any of the routes I have flown. I can understand they do not serve liquor but not even a beer with dinner. Service is average to good and friendly. Aeroflot got me on time where I was flying to. I think there are far better choices out there then Aeroflot.

Flew from DUS-SVO-BKK. I am at a loss of words for the unfriendly staff. We had the feeling that they were annoyed about our presence in the plane. I have never experienced such unfriendly staff in my life. In addition 4 hours late without even explaining the delay. The Inflight-entertainment system itself was not bad. I would say slightly below average but still okay. The problem were the headphones. The headphones were so bad that you could not understand a word. So we could not watch a single movie during our 10 hour flight. At least no movie with sound. Food was standard. Neither good nor bad. I would not complain if the price would have been low. But it was pretty much the same as other airlines like Emirates or Etihad. 1/10 will never fly with Aeroflot again.

ARN-SVO-BKK return on new A320 and B773. Flights more or less on time. No problem with transfer. Good in-flight entertainment on B773. Food in economy just OK. We got an upgrade to Comfort class on BKK-SVO which was great. Big seats and plenty of leg room. Food also better - but not sure if better because of Comfort class or because made in Thailand. I don't like Aeroflots bread buns wrapped in plastic. They ought to have fresh bread. I also think all passengers on all long haul flights ought to be given 05 litres of water in bottles. Only difference to other European 3 and 4 star carriers appears to be the no alcohol policy. If a bit better food - and maybe a bit better English for some staff Aeroflot could easily be a 4 star airline.

Flew LHR to SVO 27/3/15 returned 4/4/15. Outbound A321 return A330-300. Both trips were comfortable with cabin crew all very helpful and pleasant to a non Russian Speaker. We were in economy both ways. The plane was clean the toilets were fine and the food and drinks provided were good for airline food in our family experience. Overall a very pleasant experience No IFE on way out as small plane but lots on way back choice was good.

I flew Aeroflot with a connection in Moscow. On my 10 hour long flights we were served two meals! The food was very good considering it was airline food. It was hot with plenty of bread and salad. Free wine was served throughout the flight. We were provided with slippers blankets pillows and eye shields. The staff were very courteous and announcements were made in Russian and English. The entertainment had a terrific selection of movies and music. If you are a tall person you are better off purchasing the emergency exit seats as they were so much more comfortable for someone 6'. Connection in Moscow which I was a bit fearful of was actually a very nice experience. They accepted US dollars. Most sales people spoke some English. Free wifi in coffee shops. The cleanest airport I have ever been to with janitors cleaning the toilets constantly wiping down all chrome pillars in hallways. Sparkling clean. Connections were smooth where my check in luggage went straight to my destination without having to recheck. The smaller airbus for my 4 hour flight to Venice did not have any entertainment video but did serve a meal. I recommend Aeroflot as great airline for the price! Was totally surprised.

We made a reservation for 16th March 2015 to fly from Budapest via Moscow to Bangkok with Aeroflot airlines. Arriving at the Budapest airport we noticed that our flight SU 2031 which departure must have been at 12.50 was changed to 14.40 without any explication (delayed or something). We know we'll miss our connection to Bangkok so instead of arriving in Bangkok at 8.30 we were late 2.5 hours! That is why we had to call our transfer agency to not come to pick us up at the Bangkok Airport before 11 o'clock. So our short stay in Bangkok was shortened 2.5 hours!

Flew Shanghai to Paris via Moscow. What a nightmare: aircraft ancient (still had ashtrays in the arm rests) torn and dirty seat covers toilet unspeakable by mid-way through the flight and the stop-over in Moscow is always stressful. Why do they make everyone disembark with all their hand luggage check the luggage through security when it hasn't been anywhere but on the aircraft since the previous security check and then make everyone get right back on the very same plane? If you are seated at the back of the aircraft then you spend your whole lay- over at Moscow airport standing in a queue to get through security. The food was almost inedible and my Chinese travelling companions played cards on the backs of the airline seats throughout most of the flight and all stood up to get their bags out of the overhead lockers when the pilot announced that we would be landing in three minutes! The cabin crew went almost apoplectic.