✅ Verified Review
| Venice to Los Angeles via Moscow. I booked this last minute due to Air Berlin going bankrupt and cancelling our flights. Had some hesitation, but overall I had a good experience. Premium economy rate was reasonable, however seat choice was problematic. The recline was adequate, but could have used higher feet elevation. Staff were attentive and friendly. I packed enough essential items on my carry ons in case the actual luggage got lost, since so many complaints of losing luggage, ours arrived on our destinations just fine. They are Very strict on weight of luggage, they will weigh the carry ons 10 kg max each and the regular luggage 23 kg max, I almost had a problem in Venice. My husband and I were allowed 2 check in each total of 4, we were checking in only 3 so we had ample extra but I packed the bags 24 kg, 25 kg, 15 kg. They insisted to move the luggage around even though we could have more. So make sure to pack under each suitcase. The food in flight was delicious, they had sea bass, halibut, beef brisket,etc. Even for 3 or 4 hr flight they served a full meal. However, they serve the drinks first, so don't finish the drinks or ask for 2,if you like drinking during your meals. The movie selection was adequate, the headphones are 2 prong, they only distribute once the plane is in flight so bring your own if you have one. There is a USB charger. People bring pets in the plane, small dogs,etc. The lady next to me wanted to put her dog by my foot, and I refused, they should be made to buy business class for more space, plus she put her dirty, bare foot on the food tray to elevate, which was gross, and she ate there! At the airport they sometimes bus you to the smaller planes, and it is cold! Bring warm clothing, thick jacket, scarf, hat. The waiting room in Moscow airport are small, I would find an empty waiting area and head to our terminal once we are closer to boarding. Or in our case we stayed at the V capsule hotel in the airport. Boarding is chaos, no special group boarding, just weave and cut your way into the entrance.