Aer Lingus

I recently flew from Boston to Dublin alone with my 6 month old daughter. I have to highly praise the cabin crew on both flights, they were terrific and really helped me out with my very active non sleeping 6 month old. I am Irish and travel home a lot to see family and friends and after the wonderful experience I will not be nervous to travel alone with my daughter again. I've already booked my flights home for Christmas and wouldn't dream of travelling with anybody but Aer Lingus. Thank you so much.

I have flown with Aer Lingus to the USA to visit my girlfriend in December 2014 and in June 2015 to return to Ireland in September 2015. Being Irish I wanted to go on a flight with my national carrier. An A330-200 in December from Dublin to Boston. Return to Dublin 10 days after aircraft A330-300 also very comfortable. Although I flew on A330-200 in December which was fine the return trip lots of people were having issues with the in flight entertainment system mine was ok but lots of people's had to be re-booted which I thought was quite poor for Aer Lingus. The food has been good giving that it is provided free on these flights. Great airline food and staff, good planes 2-4-2 config seating, the only issue I have is the entertainment system the touch screen is horrible on all these planes and lack of content to watch they need to upgrade a lot. The in flight WiFi was great but it should be included in your ticket since you do pay quite a sum for a flight to the USA - or reduce the price.

Dublin to Munich return with Aer Lingus. Full flights, good onboard service, friendly crew and informative pilots. Staff were efficient and chatty. Flights on time. Highly recommended.

We flew with Aer Lingus from Dublin to Orlando on 22nd October. We requested a seat near the toilets for our daughter who is wheelchair bound and cannot stand, and we ended up 4 rows away which is a big distance to carry her along the isle. This happened because the plane was changed at the last minute. I would hope we are near the toilets on the way home. I would like to commend a flight attendant who took over the situation and tried to get us moved closer but to no avail. She assured us there was a wheelchair onboard to take our daughter to the toilet and that she would gladly assist us. This set our minds at ease and I would like to thank her very much for her help in the situation. My overall rating is because we did not get the proper seats on check in.

Very short Aer Lingus flight from Manchester to Dublin. Completely full and delayed by about 30 mins. Turned it around quickly at Manchester Airport. Easy and helpful check in. Cabin staff extremely helpful especially the purser with good announcements. Prices can be high best to book early to get the best deal.

I made Aer Lingus reservations online. I was unable to get a boarding pass online. I was unable to modify the trip online. I had to fly back early because of a medical issue. I could not get the information for insurance online or over the phone. Flight was acceptable, but seats are narrow, the touch screen on the toy on the seat backs are faulty, you have to hope the person behind you doesn't bang on the touch screen.

I had a trip to Barcelona and returned back to Toronto yesterday (Oct 18, 2015) by Aer Lingus. Instead of sharing to my friends of my great time in Barcelona, I have to share my terrible experience with Aer Lingus. I took EI0563 from Barcelona to Dublin and then EI0129 from Dublin to Toronto, the layover is 80 minutes. However, EI0563 arrived at Dublin about 30 minutes late so there was no much time left for the long line up security check and get to the gate for EI0129. When I finally got on the plane EI0129, the overhead storage bins were full. A flight attendant told me he would help me to find a space for my baggage and took it away. After a while he came back with a Baggage Identification Tag telling me that when I exit the plane I would get my baggage with the tag. When the plane arrived at Toronto airport, I showed tag to a flight attendant and requested by baggage back. However I was told to get my baggage at pick-up area. I was confused as it was a carry-on, not a checked-in baggage. I went to baggage pick-up area and got my baggage. It had strong smell of wine. I was shocked after I opened it : it was full of broken glasses of bottle wine which I bought at duty free store in Barcelona airport, broken porcelain souvenirs which were very valuable and bought from several cities in Spain, and clothes soaking in red wine. I was very confused and sad for what had happened. The flight attendant should have known the carry-on baggage was not suitable for checked-in baggage for a variety of reasons. They never checked with me what was inside and if it was appropriate to send it to checked-in baggage area.

I thought the service and the quality of Aer Lingus left a lot to be desired. The crew were snippy and not real helpful on our trip to Dublin - on our return we had a more seasoned crew and they were more helpful with things I didn't know how to do. TV would start then stop and not restart, tried numerous movies never finished a one as couldn't get it to move. Arm rest would not go all the way up so it stuck in my side for 6 hrs. I don't pretend to be five ft five and 130 lbs but I do believe you could at least fix the arm rests so those of us that are bigger would not have to have them sticking into our sides the whole way. It made me apprehensive for my return trip, which I have to say was a little better then going. I'm very disappointed in my plane ride and would be very apprehensive to fly Aer Lingus again.

Chicago to Geneva via Dublin with Aer Lingus. The good: clean modern plane with comfortable A330 layout, two aisles and 2-4-2 seating. Great seat comfort with top-line Recaro seats in economy. Tight seats but very good back, bottom and lumbar support and I think a foot rest. Overweight passengers have a difficult time fitting into these seats. Seatback TV worked well in one direction and poorly the other. Food was poor from Chicago to Dublin but good from Dublin to Chicago. Very good prices when booked months in advance. Dublin airport is an outstanding connection point. Took only 10 minutes from leaving first plane to going through passport control and reaching second plane's gate. On return trip from Europe to USA, truly amazing and complete USA passport and customs pre-clearance at Dublin airport. When deboarding at Chicago O'Hare, went straight to special luggage carousel and out to the street in only minutes! Highly recommend Aer Lingus and Dublin airport for flight connections from USA to and from many cities in Europe. The bad: they charge for everything including transatlantic wine, coffee and water.

Short hop to Dublin from Newcastle with Aer Lingus. First time I've flown with Aer Lingus, on an ATR72 and was happy with both. Comfortable cabin, given it was a lot smaller to what I've have experienced before. Flight on time and quick return of bags in Dublin. Would have no hesitation flying again.