✅ Trip Verified
| For an economy class ticket (bought well in advance), this was by far one of the most expensive tickets I have bought to fly within Europe, and yet the service was one of the worst. Comparable to bare bone low cost companies, with the addition of outright rude and disrespectful staff. Both inbound and return flights were delayed. They barely acknowledged the 35min delay on the inbound flight as though this is something usual for them. The return flight was 1h30min late. This could happen to any company, however they did not bother to give any information until 5min prior to boarding. The staff were stressed and they rushed the passengers. If any passenger dared display any sign of discomfort they were both dismissive and outright disrespectful. In my case, the rude behavior came when I tried to explain to the young man who simply stuck a tag to my very modestly sized carry on luggage to check it in for a lack space in the overhead compartment, that I had made sure my bag fits under the sit in front of me. But, he did not have time for a 10 seconds conversation. He stubbornly continued to harass me at the door of the plane and refused to hear a word. I did not give him way and ended up peacefully placing my bag under the sit in front of me. After that, they finally explained to us while in the plane that they had to change planes and we would have to sit in this plane another 40min before being allowed to take off. All this stress, the rude behavior, the rush to board so we can sit wait in the plane. It's one thing to be late, it's another thing to inflict such chaos and discomfort to customers. Aer Lingus just joined my very short list of airlines to be avoided completely. I highly advise to stay away.