Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 773 reviews
7/10
4 star Skytrax Rating
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9/10

"is a nice airline"

(Sweden)

I've taken a number of flights with Aegean Airlines on A321 and A320, most recently Thessaloniki to Stockholm via Athens. Aegean is a nice airline, with friendly crew that smile, clean cabins, comfortable seats. Free drinks and hot snack or meal depending on the duration of the flight. Highly reccommended.
AircraftA321
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteSKG to ARN via ATH
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"a great flight"

(United States)

Larnaca to Athens and a great flight with Aegean Airlines. Departed on-time after a quick boarding. The inflight meal consisted of a cheese pastry followed by 2 beverage services. The flight was quick, enjoyable and comfortable. We landed early and disembarked right away.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLCA to ATH
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"nice experience"

(Greece)

One more nice experience with Aegean Airlines! On time both flights, great flight attendants, good food and very clean cabin. Cannot ask anything more. Load factor was around 80% on ATH-MAD and 90% on MAD-ATH. Only thing is that they have to improve their in-flight entertainment
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAthens to Madrid
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"very courteous crew"

(United Kingdom)

London to Athens with Aegean Airlines. Polite and easy check in. Efficient boarding with priority given to Business Class. Welcome was with a smile and very courteous crew. Spotless aircraft. Drinks served swiftly followed by excellent meal from a menu with 2 choices of main. Good selection of wines including some award winning Greek ones. Hot towels again served by polite and elegant crew. Landed early. An excellent airline and recommended.
AircraftA320
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteLHR to ATH
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"had a very nice flight"

(Greece)

I had a very nice flight from Athens to Munich with Aegean Airlines. The crew member was great and smiling, and excellent service. Menu was great and the plane was clean. You was able to choose in the businees class to read a newspaper. Weather was fine and the take off and the landing were perfect.
AircraftA320
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteAthens to Munich
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
2/10

"without real enthusiasm or engagement"

(United Kingdom)

A bit of a wait at the Business class check in but at least Business/Aegean Miles and Bonus Gold get to use the fast track passport control and security and the dingy Aegean Business class lounge. The lounge offered a reasonable selection of food and drink but not really high-end and the fact that 2 flights were leaving in short succession meant the lounge was fairly crowded at one point. Despite there being several vacant air bridge gates we had to suffer being bussed to a remote stand which involved no priority boarding and being herded onto a bus that was almost bulging at the seams by the time we left. There was a sort of welcome onboard by the cabin crew member as she was on the phone. Pre take off drinks were offered but without any real enthusiasm or engagement. After take off there was the usual hot towel, menu and drinks but no real customer engagement. The cabin crew member pushed the meal trolley into the cabin and set down the table mats and offered bread, placing it on the mat and moved on. A colleague had to tell her that she had forgotten to hand out meal trays. No apology, no making a joke of it, just a robotic performance of giving us our meal trays. That summed up the service. If you wanted anything you had to press the call button because even though various cabin crew floated through the cabin casually glancing at empty glasses at no time did they ask if anyone would like a refill. The liqueur trolley was pushed into the business class cabin but again it was something they had to do because it was in the service plan. London couldn't come quick enough. There was nothing really to thank them for. Cabin crew make the trip. At least the e-passport gates were quiet and after a 5 minute wait my bag was third on the carousel. A shambolic and lacklustre crew spoilt my Aegean business class experience. If this was my only Aegean experience I would never recommend it but thankfully it was my first bad encounter.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteLarnaca to Heathrow
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"experience was awesome"

(Poland)

The flight from Athens to Warsaw was short but great. I had not expected it. The crew member was polite and helpful. The range of food and drinks on the menu was impressive. Everything was on time. More important, the take off and landing were smooth. In fact, I bought the ticket for a little money. Considering this, the experience was awesome! The only thing which stops the experience to be a flawless one is the lack of any in-flight entertainments except the Aegean Magazine!
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAthens to Warsaw
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"overall 2 excellent flights"

(United Kingdom)

London Gatwick to Larnaca via Athens with Aegean Airlines. Business class check in ok, Clubrooms lounge at LGW busy and service disorganised but managed to get a coffee and bacon roll. Boarding business class first and a pleasant welcome on board. Choice of orange, water or sparkling wine before push. After take off, drinks, menus and hot towels. Service good. Tasty meal consisting off a tray with the starter and cheese, followed by a choice of two mains, accompanied by drinks. I sampled a Greek white which was very pleasant. The Greek dessert dish consisted of three small items all of which were nice. The personable lady crew member in charge made sure we were well attended. Liqueurs offered before landing with chocolates. Excellent service. Business class bus to take us from the remote stand to the departure gate at ATH and found my way to the Swissport lounge which was ok. Crowded departure gate with no priority to Business class, so all herded onto a bus like sheep. Another pleasant welcome on board with drinks offered and then another 4 course meal offering on this relatively short 1.45 flight from ATH to LCA. Overall 2 excellent flights and a short wait for my bag. Brilliant. The return trip non stop to LHR with Aegean was far from good.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteLGW to LCA via ATH
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"very happy with this flight"

(Canada)

Very happy with this Aegean Airlines flight. On time departure and early arrival. Cabin crew professional and helpful. Cabin clean and seats comfortable. A small breakfast with coffee included in fare (a real surprise!). So much a better experience than the Ryanair flight we took to Chania approximately a week earlier.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteHeraklion to Athens
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"very friendly and professional"

(Germany)

My wife and I flew Aegean Airlines from Thessaloniki to Larnaca. The staff was very friendly and professional. As soon as we were seated the stewardess offered us drinks and made sure that we were welcome. Later we got a delicious meal - choice of two different meals. Real silverware and china. Even small salt and pepper shaker. The plane looked very new, in business class there was the typical seat configuration 3 left, 3 right - with the middle seat unused. Leg room more than needed.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteSKC to LCA
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes