"brings the joy of flying"
1 reviews Marc Daminez (Poland)
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | CHQ to IKA via ATH |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
27th October 2016 : Aegean Airlines response
We honestly appreciate your overall positive feedback, as our passengers’ appraisal is of high importance for all of us in Aegean. We sincerely thank you, while we are committed to always offering you the hospitality and the quality services you expect!
"all in all a fantastic experience"
Ann Lane (United Kingdom)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | ATH to LHR |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
27th October 2016 : Aegean Airlines response
Dear Mrs. Lane, we are truly glad to know that you’ve enjoyed your time on board, highlighting the comfort as well as the meals offered during your recent flight with us. Hoping that this shall be the springboard to the continuance of our relationship, we look forward to welcoming you on board soon!
"experience more than positive"
Kyriakos Markakis (Ireland)
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | LHR to ATH |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
27th October 2016 : Aegean Airlines response
Dear Mr. Markakis, we are happy to receive such sweet notices on your first International Business class flight experience with us! Ensuring that our passengers are offered with a variety of quality choices, a feeling of hospitality on board our aircraft and convenience on your journeys, we shall continue our efforts to meet up your high standards and expectations. Looking forward to adding joy again on both your leisure and business trips, we appreciate the warmth of your message!
"child non-friendly airline"
C Kefala (Greece)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | LHR to ATH |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
25th October 2016 : Aegean Airlines response
Dear Mrs. Kefala, we feel sorry to hear that you’ve experienced a non-friendly attitude from our Ground Personnel and Cabin Crew, during your family trip from London to Athens. Υour comments came to us as a surprise, since we have quite recently introduced “Aegean For Families” product, with sole aim to turn a family trip into a memorable experience. We would like thus, to encourage you to provide us with more details on the reported incident, through the following contact form: https://aegeanairlines.custhelp.com/app/ask, in order to investigate the raised notices and further assist you. Your feedback is always well received and highly appreciated, while gives us the opportunity to take all actions needed to avoid any behavior that deviates from the level of courtesy and service we wish to offer our young and adult travelers! Thank you for sharing your thoughts and we shall gladly welcome your additional remarks!
"experienced the effect of strike"
Davide Fantoni (Italy)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | MXP to RHO via ATH |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
25th October 2016 : Aegean Airlines response
Dear Mr. Fantoni, we are really sorry to hear that your recent travel experience with us was met with such inconvenience and upheaval, due to the strikes previously announced by the Greek Air Traffic Controllers Association and the subsequent cancellation of flights. The circumstances have been indeed rather difficult, whilst we have made great efforts, so as to advise the significant volume of the affected passengers, who had booked their tickets with Aegean. Having traced your email communication with our Customer Relations Department and responded to your claim, we regret for not having been able to provide you with the high level of services, we wish to offer our passengers. We always remain at your disposal for any additional points, you may need to raise under our correspondence. Once again, we sincerely thank you for your patience and kind understanding and do hope to have the chance to welcome you soon again on one of our flights!
"good service onboard"
Cesare Recalcati (Italy)
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | MXP to ATH |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
6th October 2016 : Aegean Airlines response
Thank you Mr. Recalcati for sharing with us your warm review, on your recent "Getaway" trip to Greece with Aegean! Targeting in providing you the services that shall always add value to your travel experiences, we look forward to host you again soon on one of our flights!
"makes flying a joy again"
Paul Biggs (United Kingdom)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | ATH to LHR |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
6th October 2016 : Aegean Airlines response
Words cannot describe how grateful we are for your generous feedback. Dear Mr. Biggs, we are welcoming you to the “world” of Aegean, as we do believe that your recent travel experience with us will be the basis on hosting you on our future flights!
"I would recommend this airline"
7 reviews Bobby Giannakopoulos (Canada)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | ATH to GVA |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
6th October 2016 : Aegean Airlines response
Being your choice is much appreciated and we sincerely thank you for your willingness to write down an overall feedback, in relation to your flight experience with us. Dear Mr. Giannakopoulos, we hope to have the chance to offer you our authentic services and anticipate your expectations on your future journeys with us!
"reliable, efficient, modern"
D Paraschis (France)
Aircraft | A321 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | CDG to ATH |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
29th September 2016 : Aegean Airlines response
Mr. Paraschis, your comprehensive remarks give us a great motivation to work on all the topics you have raised. It is beyond any doubt that the reliability, efficiency and courtesy are the basic elements which constitute the core of our philosophy and we are glad you emphasize them. Rest assured that your thorough feedback is definitely taken into consideration. Hoping to exceed your expectations, we send you our warm and sincere thank you along with a loyal commitment to gradually enrich the amenities provided on board and the benefits offered to our members!
"very good experience with Aegean"
8 reviews M Leventis (France)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | LIL to ATH |
Date Flown | August 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
21st September 2016 : Aegean Airlines response
Dear Mr. Leventis, we feel thankful for trusting us on your journeys, while it is much appreciated that you took the time to share your experience! Indeed, a flight can mark the happy moment that vacations start but also the nostalgic “back to base” reality. It is important though to make every flight worth and that’s what we daily try to do!