"crew were professional and well groomed"
Dimitrios Petsikas (Greece)
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | ATH to CDG |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
13th December 2016 : Aegean Airlines response
Dear Mr. Petsikas, your kind words are visibly heartening to us and we will cherish your feedback as a sign of our success. We are committed to continue our efforts to enrich the provided services, as your satisfaction is our reward. Looking forward to welcoming you on board in the future, we warmly thank you again!
"a great flight as usual"
N Damabi (Jordan)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | FCO to ATH |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
13th December 2016 : Aegean Airlines response
Dear Mr. Damabi, we are glad to read that during your recent flight with us, you have enjoyed our cabin crew and flight attendance services! Focusing on enhancing our passengers’ travel experience, we appreciate your recommendation, as our basic aim is to meet up your standards on all aspects of flight operation. Thank you!
"overall experience was great"
1 reviews Jesper Giling (Netherlands)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | AMS to ATH |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
22nd November 2016 : Aegean Airlines response
Dear Mr. Giling, we are happy to know that your very first travel experience with us exceeded your expectations and we do look forward to welcoming you again!
"consistently the pride of Greece"
Ilias Vounelakis (Greece)
Aircraft | A321 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | ATH to CDG |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
18th November 2016 : Aegean Airlines response
Dear Mr. Vounelakis, we would like to warmly thank you for your encouraging comments, as well as for highlighting the efficiency, friendliness and courtesy of our Cabin Crew, who served you during your recent flights. Making our first priority to meet our passengers’ expectations to the fullest extent, your feedback regarding the meal choices offered on our flights is also duly noted. We look forward to hosting you again on our flights, as we love to be your choice!
"very pleased with the treatment"
Pierre Ludovic Farine (Switzerland)
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | GVA to ATH |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
8th November 2016 : Aegean Airlines response
Dear Mr. Farine, thank you for sharing with us your comments, on your recent flight out of Geneva to Athens, with the addition of the pleasure offered by the complimentary seat upgrade to our Business compartment, which we read with sincere delight! What’s more, the noted satisfaction, against all odds, on your home-bound journey back to Switzerland, based on the unforeseen circumstances of the announcement of the suspension of the 24-hour rolling strikes previously announced by the Greek Air Traffic Controllers Association, was met with great joy! Our sole aim was to assist our passengers in the best possible way, acknowledging the inconvenience caused and as such, we truly appreciate your warm feedback! We hope that you provide us the chance to offer you again a taste of our Greek hospitality and beverages on board our flights and ensure a pleasant trip for both you and your travel companion!
"kind cabin staff service"
Vasileios Zanganas (Poland)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | TXL to ATH |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
8th November 2016 : Aegean Airlines response
Dear Mr. Zanganas, we truly appreciate the time you took to share your pleasant experience with us! We hope to have many more chances to serve you a delicious meal and offer you the hospitality you expect on our flights! Your kind feedback means a lot to us, thank you!
"food and beverages are basic at best"
2 reviews Aureliu Concegulian (Italy)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | MXP to ATH |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
8th November 2016 : Aegean Airlines response
Dear Mr. Concegulian, we appreciate your review on our provided services throughout your Business travel from Italy to Greece, as well as the highlighted pointed remarks! We shall be more than happy to host you again on one of our future flights, committed in offering you an experience worth to remember!
"my new favourite airline "
5 reviews Ville Grandin (United Kingdom)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | ATH to ARN |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
8th November 2016 : Aegean Airlines response
Dear Mr. Grandin, we are delighted to know that you’ve so much enjoyed your recent flights with us! We are committed to always taking care of you, who honor us with your trust and preference. Hoping that we will keep the title of your favorite airline, we shall be more than happy to welcome you again on board!
"avoids the use of terminal walkways"
Nicolas Simonis (Greece)
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | ATH to WAW |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
8th November 2016 : Aegean Airlines response
Dear Mr. Simonis, we regret to know your dissatisfaction, due to the lack of boarding bridge service and breakfast provided on your flight from Athens to Warsaw. We though appreciate that you’ve also highlighted the commendable efforts of our Cabin Crew to always assist you. As discussed over our telephone conversation, our aim does remain to make use of the boarding bridge service, where possible; nevertheless, the number of the available bridges is limited and as a result, we cannot offer respective option on all our flights to/from our hub Athens airport. By all means, for all of us every comment is an opportunity, which harbors the potential for optimizing benefits and products. We hope, thus, to have the chance to welcome you on our flights soon, reverting any negative image that has been formed.
"seats small and uncomfortable"
Chris Michos (Greece)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | SKG to ARN via ATH |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
8th November 2016 : Aegean Airlines response
Dear Mr. Michos, we regret to hear that your travel experience with us was not met with the levels of convenience and satisfaction, we wish our passengers to enjoy. Addressing us with your remarks and raised notifications, we shall make sure to action towards the amelioration of our services, while we would like to thank you for your kind feedback, which is always received with high appreciation!