"I highly recommend it"
P Darpenlu (Romania)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bucharest to Heraklion via Athens |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
14th August 2017 : Aegean Airlines response
Dear Customer, we thank you for sharing such a favorable review regarding your recent travel experience with us. It is our priority to provide best quality services to all our passengers and their families. We hope to welcome you on board soon again. Thank you!
"Top level service"
22 reviews P Mitchell (United Kingdom)
Aircraft | A321 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Athens to London |
Date Flown | April 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
3rd August 2017 : Aegean Airlines response
Dear Mr. Mitchell, we would like to thank you for a very positive, heartfelt and of course appreciated feedback! We hope to see you soon on board and that we will be always able to exceed your expectations!
"staff were polite and highly professional"
Antonis Asprakis (United States)
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Athens to Berlin |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
3rd August 2017 : Aegean Airlines response
Dear Mr. Asprakis, we thank you for your thorough remaks and positive comments regarding your recent flight with us. It is our main goal to ensure that our passengers are provided with high end services throughout their trips and under any circumstances. Your aprehension and well intented feedback is valuable for us and we hope to welcome you on board soon!
"a pleasure to fly with Aegean"
S James (United Kingdom)
Aircraft | A320 / A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mytilene to London Heathrow via Athens |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
1st August 2017 : Aegean Airlines response
Dear Mr. James, we would like to thank you for your kind words and for your valuable feedback following your recent flights with us. Lastly, we would like to note that there are certain seats reserved for special categories of passengers, as well as families and those travelling with infants and this may affect the available seats during the web check in procedure. However, as you have experienced, our colleagues will be happy to assist you in case you wish to modify your seating, provided that a space is available. We thank you once again for your remarks and have already forwarded your suggestions to all involved departments in order for them to be taken further into consideration! We look forward to welcome you on board soon!
"our luggage was lost"
Jim Doumakis (Australia)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Athens to Lemnos |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
1st August 2017 : Aegean Airlines response
Dear Mr. Doumakis, we have carefully read your comments and would like to note that your feedback is highly appreciated and taken into further consideration. We would also like to ensure you that in any similar case we do our utmost in order to fastly reconnect passengers with their luggage and provide them with all the related information throughout this procedure. Further to this, we must note that we have a special team through our Customer Relations Department, and our colleagues can provide you with any further information or assistance you may need regarding your luggage. We thank you for sending us your comments and suggestions and will be glad to see you on board of our flights soon!
"Leg space was more than average"
2 reviews M Innis (Switzerland)
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Zurich to Rhodes |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
1st August 2017 : Aegean Airlines response
Dear Mr. Innis, we have read your genuinely positive feedback with pleasure and would like to ensure you that it is our goal to always provide you with a satisfying trip throughout and transform your flight trip to a heartwarming and genuine experience. We would be happy to have you on board soon!
"Delayed departure"
MGaraditri (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | London to Athens |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
27th July 2017 : Aegean Airlines response
Dear Customer, we are really sorry reading your less than favorable comments regarding the specific travel experience with us. Please provide us with further details by contacting us via our online form http://bit.ly/1GHR4RD, and we will contact you shortly. We are looking forward to hearing from you. Thank you!
"a very nice experience with Aegean Airlines"
Pavel Nemecek (Czech Republic)
Aircraft | A320/A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Warsaw to Santorini via Athens |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
27th July 2017 : Aegean Airlines response
Dear Mr. Nemecek, thank you for sharing such a favorable review regarding your recent travel experience with us! We are looking forward to welcome you on board soon again!
"An excellent airline"
P Torfalen (Norway)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Berlin to Athens |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
14th July 2017 : Aegean Airlines response
Dear Customer, we are delighted you have shared your warm comments, indicating that our constant efforts for providing best quality services are on the right path. It is always our pleasure to serve you on all flights of our network, as this is a small gesture of thanking you for choosing us. We do hope you will enjoy our hospitality again soon. Thank you very much!
"very well done flight"
R Sanyal (United States)
Aircraft | A320-200 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Chania to Athens |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
12th July 2017 : Aegean Airlines response
Dear Mr. Sanyal, we are happy to receive your positive overall review on your Business class flight with us. Targeting in providing you the services that shall always add value to your travel experiences, we look forward to host you again soon on one of our flights! Thank you very much!