Aegean Airlines

✅ Verified Review | Munich to Heraklion. A principally good airline. Warm food was served, IFE even on short routes, friendly crew, friendly ground staff. Everything okay, but the seats bring Aegean down. Just 30" pitch. That's not economy, that's cattle class. The flight turned into torture. I don't understand why Aegean Airlines risk their image by ignoring such important fact.

✅ Verified Review | Tirana to Athens. First time flying with this airline and for the most part I was very pleased with the services. The attendants were nice and we got sandwiches and drinks included on the flight. Boarding was on time and departed on time. What I did not like was the rude woman at the Tirana check in. I had to check my bag in and I didn’t understand what she said at first because it was so quiet so she had to repeat it, which made her even happier you can imagine. I understand if you are having a bad day, but honestly just do your job and plast a smile on your face if you have to. You work in customer service and are expected to be pleasant, not really rude.

✅ Verified Review | Stockholm to Athens round trip with Aegean Airlines. I fly this airline at least 5 times a year for the last 5 years or so and it does not fail to meet my expectations (almost) every single time, be it travelling in economy or business class. This time both flight legs were of top quality, with delicious meals and very good service overall. The airplanes were clean and departures / arrivals were on time. It is always refreshing seeing people being genuinely happy in their work, and I hope that this will continue being the case with Aegean Airlines.

✅ Verified Review | Mykonos to London via Athens. This was my first time flying with Aegean. My ticket said that the first sector would be operated by Olympic Air but that was not the case - it was on an Aegean aircraft. The first sector from JMK-ATH was very short (less than 30 minutes in the air) but the crew offered sweets before take off, then a hand wipe and a small snack. The transfer in ATH was only 40 minutes but there were "transfer ambassadors" to make this process go smoothly. The second sector from ATH-LHR was very busy but the service (from the immaculately groomed crew) was first class. There was an initial beverage service, followed by a meal/beverage service followed by hot drinks, the crew were working really hard and provided such a great service. Aegean provides a premium airline experience that is becoming hard to find in the European short-haul market.

✅ Verified Review | Birmingham to Athens return. Main reason I used Aegean on this route is the direct flight during Summer time as Aegean doesn't fly the route during Winter and I usually fly Lufthansa, Swiss, Austrian or Turkish Airlines throughout the year. Really disappointed to realise that the airline I was once proud of has fallen behind the competition. The aircraft was late on departure both ways of my trip. The seats are too close to each other and too narrow (30 ins pitch as LH). The food was unacceptable for a Greek airline that represents the country with the best cuisine in the world, both ways of my journey exactly the same food and each time worse that the previous one. Cabin crew professional but with attitude and poor training, Night flight and they left the lights on throughout the whole flight without dimming them, announcements were too loud and hasty (especially in English), asked for water twice and they forgot it both times. The magazine torn from previous use. Lufthansa uses small plastic holders where they offer the magazine so it doesn't get spoiled by use. Finally inflight entertainment is absent.

✅ Verified Review | On my way from Prague to Tirana I choosed to fly with Aegean Airlines via Athens. Check in and boarding went smoothly and the full aircraft departed on time. The seating comfort was normal for this type of flight. To my surprise a small warm meal was served on this relatively short flight, something we seldom see on intra european flights which nowadays only is for sale. Hot and cold beverages were offered ´with a small cake. No inflight entertainment but the captain gave inflight info over the loudspeakers. Arrival on time and transfer to the terminal. I will not hesitate to book Aegean again.

✅ Verified Review | Athens to London Heathrow. This is the best direct airline from the UK to Greece. Very good value fare and excellent on-board service with pre-flight sweets and during the journey, two rounds of drinks, tea/coffee separately and a hot meal. Clean A321 both ways. Flying into Heathrow was the usual stacking before the always amazing sightseeing aerial tour of London as the aircraft made its approach. I used to fly BA on this route but a large gulf has appeared in its service provision for the outer European routes: until BA substantially improves I will continue to fly Aegean from Heathrow.

✅ Verified Review | Nurnberg to Thessaloniki. I almost solely fly Aegean Airlines because they offer Ryanair prices with a Lufthansa comfort and service. On medium haul flights they offer a complementary warm meal, unlike most European airlines. On short haul flights, they offer a snack and and a drink and a coffee. I´d like to add, that I once had my flight anulled due to bad weather, and they offered me a free 5* hotel stay, considering European law does not oblige airlines to offer such things due to bad weather. For me Aegean is Europe's best airline.

✅ Verified Review | Flew Rhodes to Athens with Aegean. Cabin crew were rude and unfriendly as I don't speak Greek. Seat was dirty from the previous person on the previous flight. They didn't care, they just wanted to get everyone on board. No apologies. Used to love travelling with Aegean but their service has really gone downhill these last few months.

✅ Verified Review | Thessaloniki to Munich. Excellent trip, on time and very good service. Business class is spacious, service friendly and thoughtful. Priority boarding and priority transfer from plane to terminal much appreciated. Good information on board, experienced pilots, smooth landing. Overall a very pleasant experience.