"polite and welcoming"
S Lakinolous (Greece)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Athens to Prague |
Date Flown | September 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
1st December 2018 : Aegean Airlines response
Dear Mr. Lakinolous, we warmly appreciate receiving your review on our services during your trip with us.It is our priority to provide best quality services to all our passengers and for this reason, we will share your comments internally for further consideration. Moreover, our colleagues at Customer Relations team will be happy to assist you anytime with any query you may have. Thank you for taking the time to contact us.
"non stop team work"
Emmanouil Koumiotis (Greece)
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Athens to Munich |
Date Flown | November 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
1st December 2018 : Aegean Airlines response
Dear Koumiotis, thank you for sharing your overall positive review regarding your recent travel experience with us. We would like to assure you that our goal is to always provide you with a satisfying trip throughout and transform your flight trip to a heartwarming and genuine experience. We would be happy to have you on board soon. Thank you
"thoroughly competent performance"
James Duckworth (United Kingdom)
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Gatwick to Athens |
Date Flown | November 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
12th November 2018 : Aegean Airlines response
Dear Mr. Duckworth, we warmly appreciate receiving your positive review on our provided services during your trip with us. We will be happy to welcome you on board soon again! Thank you.
"What more you could ask for"
L Tran (United States)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Amman to Athens |
Date Flown | October 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
1st November 2018 : Aegean Airlines response
Dear Mr. Tran, thank you for sharing your review regarding your recent travel experience with us! We are looking forward to welcome you on board soon again!
"a nice customer service"
R Kareng (Cambodia)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Paris to Athens |
Date Flown | October 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
1st November 2018 : Aegean Airlines response
Dear Customer, we are happy to read your positive review regarding your recent flight with us. Please note that the only cases where we do not offer meals, is when our passengers are resting. Thank you for your feedback and we hope to welcome you on board soon again!
"flight attendants very friendly"
Dominik Gerhart (Germany)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Cairo to Munich via Athens |
Date Flown | July 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
1st November 2018 : Aegean Airlines response
Dear Mr. Gerhart, we warmly appreciate receiving your positive overall review on our provided services during your flight with us. It will be our honor to welcome you on board soon again. Thank you for your preference to us!
"staff were polite and helpful"
J Boonzaier (Canada)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Istanbul to Athens |
Date Flown | September 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
9th October 2018 : Aegean Airlines response
Dear Mr. Boonzaier, thank you for sharing such a favorable review regarding your recent flights with us. It is always a pleasure to know that you have enjoyed our services throughout your trip. We hope to welcome you on board very soon!
"recommend the airline"
1 reviews P Kannigatis (United Kingdom)
Aircraft | A321 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | London to Thessaloniki via Athens |
Date Flown | September 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
9th October 2018 : Aegean Airlines response
Dear Mr. Kannigatis, we would like to thank you for taking the time to give us your feedback regarding your recent trip with us. It is our goal to ensure that you enjoy the same level of services throughout your trip with us, on and off board. If you wish, you may share with us more details, in order to further check it, through https://aegeanairlines.custhelp.com/app/email. Thank you once again for your time.
"pre-boarding for families"
J Matsos (United States)
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Business Class |
Route | Thessaloniki to Athens |
Date Flown | September 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
1st October 2018 : Aegean Airlines response
Dear Mr. Matsos, we are sorry to read your less than favorable review regarding your recent trip with us. Indeed, families with young children, passengers in need of special assistance as well as Business Class and Gold Member passengers are allowed to board first. Regarding the car seat, please note that it is necessary to be ideal for aircraft use and an extra seat must be reserved, you may find the relevant information on our webpage under the following link: https://bit.ly/2xKKaB9 . We thank you for taking the time to share your feedback with us which is well noted.
"not so pleasant"
T Johnson (United States)
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Business Class |
Route | Munich to Thessaloniki |
Date Flown | August 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
1st October 2018 : Aegean Airlines response
Dear Customer, we are sorry we did not meet your expectations this time. We would like to mention that families with young children as well as passengers in need of special assistance, Business Class Passengers and Gold Members are able to make use of priority boarding. As for the car seat, please note that a special procedure must be followed and it is indicated on our webpage under the following link: https://bit.ly/2xKKaB9 . Should you need any further assistance on this, you may contact our Customer Relations Department via our online form https://aegeanairlines.custhelp.com/app/ask . Thank you.