Atlantic Business & Economy Class Airline Survey

ATLANTIC AIRLINE SURVEY

Skytrax is the world's leading survey organisation for all types of Qualitative studies, across the airline and airport industries.

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Airline Satisfaction Survey

Airport Satisfaction Survey

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The Competitive Performance Surveys analyse the quality of Business Class and Economy Class Product and Service features for over 40 airlines operating routes across the Atlantic.

The study evaluates front-line standards for each airline's Product and Service Quality levels - the analysis applied across both the Airport and Onboard environments.

Each airline is assessed for Airport Services on their home base, hub airport. Competitive Performance ranking for the Survey airlines is split between Product and Service "delivery" functions.

Airlines featured in the Surveys include:

Aer Lingus

Aeroflot

Aerolineas Argentinas

Air Canada

Air France

Air India

Air New Zealand

Air Tahiti Nui

Alitalia

American Airlines

Austrian

bmi British Midland

British Airways

Continental Airlines

Czech Airlines

Delta Air Lines

El Al

Emirates

Etihad Airways

Finnair

Iberia

Icelandair

KLM Royal Dutch Airlines

Kuwait Airways

LAN

LOT Polish Airlines

Lufthansa

Northwest Airlines

Olympic Airlines

Openskies

Qatar Airways

SAS Scandinavian

Swiss

TAM Brazilian

TAP Portugal

Turkish Airlines

United Airlines

US Airways

Virgin Atlantic

SURVEY CONTENTS

The full listing of survey topics is available to airline / aviation management on request. To obtain this information, please send your enquiry by using the form at the bottom of this page.

The Atlantic Survey Reports contains results and Competitive ratings for all airlines featured.

Reports are available to airlines, their nominated advisors and selected educational and travel organisations.

REPORT PRICE

Submit your Enquiry via our Report Enquiry Page

ORDERING A REPORT

Please use the Online Order Enquiry Form below, or you can send enquiry via our Report Order Enquiry