SKYTRAX
have conducted Qualitative, Competitive Performance Surveys for the world
aviation industry since 1990 - evaluating Airlines and Airports across the
globe.
Our Market Research team is well respected as one of the most
vibrant and dynamic forces in this specialist field of consumer research across
the air transport industry. Our clients include most of the world's major airlines, airport operators,
through to a wide range of associated industry suppliers - from aircraft
manufacturers, catering and seating suppliers, to global media
organisations.
SKYTRAX
Qualitative Surveys are known across the industry for offering the most accurate competitive performance analysis and qualitative ratings.
Which airlines have the Best First Class, Best Business Class or, Best Economy class ?
World Airline Awards
World Airport Awards
To access different Member Areas, please use the links below:
Airline Ranking Formula
World Airline Audit
Airport Ranking Formula
Airport Audit
2009 : Airline Web Site Survey (& Rankings)
Covering more than 150 airlines, Skytrax conducted an in-depth analysis of
airline web site standards. Using our specialist airline research expertise, Skytrax applied a broad series of criteria
to this Airline Web Site Comparative Site Assessment - centred around web site usability, product and service
information presentation, booking systems and management ... and much more.
To obtain more information, price etc please use our
Feedback Page to send your contact
details.
SURVEY REPORTS
Survey Reports are available to airlines, their nominated advisors and selected
organisations in the airline industry.
Report Order details
(Please note that we are not able to make complimentary or discounted Survey Reports
available to students).
