|
AIRLINE
& AIRPORT : QUALITY COMPETITIVE PERFORMANCE SURVEYS
SKYTRAX
have conducted Qualitative, Competitive Performance Surveys for the world
aviation industry since 1990 - evaluating Airlines and Airports across the
globe.
Our Market Research team is well respected as one of the most
vibrant and dynamic forces in this specialist field of consumer research across
the air transport industry. Our clients include most of the world's major airlines, airport operators,
through to a wide range of associated industry suppliers - from aircraft
manufacturers, catering and seating suppliers, to global media
organisations.
SKYTRAX
Qualitative Surveys are known across the industry for offering the most accurate competitive performance analysis and qualitative ratings.
To access different Member Areas, please use the links below:
Airline Ranking Formula
World Airline Audit
Airport Ranking Formula
Airport Audit
2008 : Airline Web Site Survey & Rankings
Covering more than 150 airlines, Skytrax have recently completed an in-depth analysis of
airline web site standards. Using our specialist airline research expertise, Skytrax applied a broad series of criteria
to this Airline Web Site Comparative Site Assessment - centred around web site usability, product and service
information presentation, booking systems and management ... and much more.
To obtain more information, price etc please use our
Feedback Page to send your contact
details.
2008 KEY REPORT PUBLICATIONS
Airline of the Year
Airport of the Year
Airline Passenger Satisfaction Survey
Airport Customer Satisfaction Survey
Long-Haul First Class Survey
Long-Haul Business Class Survey
Long-Haul Economy Class Survey
Atlantic Survey
Europe Short-Haul Survey
SURVEY REPORTS
Survey Reports are available to airlines, their nominated advisors and selected
organisations in the airline industry.
Report Order details
(Please note that we are not able to make complimentary or discounted Survey Reports
available to students).
|