World Long-Haul Business Class Survey

WORLD LONG-HAUL BUSINESS CLASS SURVEY

This annual Competitive Performance Survey analyses the quality of Business Class Product and Service features for over 66 major airlines based upon medium / long haul routes.

The study evaluates front-line standards for each airline's Product and Service Quality levels - the analysis applied across both the Airport and Onboard environments.

Each airline is assessed for Airport Services on their home base, hub airport. Competitive Performance ranking for the Survey airlines is split between Product and Service "delivery" functions.

Airlines featured in the Business Class Survey include:
ANA Aer Lingus Aeroflot Aerolineas Argentinas Air Canada Air China Air France Air India Air Mauritius Air Namibia Air New Zealand Air Tahiti Nui Alitalia American Airlines Asiana Airlines Austrian bmi British Midland British Airways Cathay Pacific China Airlines China Eastern China Southern	Continental Airlines Delta Air Lines Egyptair El Al Israel Airlines Emirates Ethiopian Airlines Etihad Airways EVA Air Finnair Garuda Indonesia Gulf Air Iberia Japan Airlines Jet Airways K L M Kenya Airways Korean Air Kuwait Airways LOT Polish Airlines Lufthansa Malaysia Airlines Middle East Airlines	Northwest Airlines Olympic Airways Pakistan Int'l Philippine Airlines Qantas Airways Qatar Airways Royal Brunei SAS Scandinavian Saudi Arabian Airlines Singapore Airlines SN Brussels Airlines South African Airways SriLankan Airlines Swiss TAM Brazilian TAP Air Portugal Thai Airways Turkish Airlines United Airlines US Airways Vietnam Airlines Virgin Atlantic

SURVEY CONTENTS

The full listing of survey topics is available to airline / aviation management on request. To obtain this information, please send your enquiry by using the form at the bottom of this page.

The World Business Class Survey Report contains results and Competitive ratings for all airlines featured.

Reports are available to airlines, their nominated advisors and selected educational and travel organisations.

REPORT PRICE

Submit your Enquiry via our Report Enquiry Page

ORDERING A REPORT

Please use the Online Order Enquiry Form below, or you can send enquiry via our Report Order Enquiry