World Long-Haul First Class Survey

WORLD LONG-HAUL FIRST CLASS SURVEY

This annual Competitive Performance Survey analyses the quality of First Class Product and Service features for over 32 major airlines based upon medium / long haul routes.

The study evaluates front-line standards for each airline's Product and Service Quality levels - the analysis applied across both the Airport and Onboard environments.

Each airline is assessed for Airport Services on their home base, hub airport. Competitive Performance ranking for the Survey airlines is split between Product and Service "delivery" functions.

	Airlines featured in the First Class Survey include:
	Air China Air France Air India Air Jamaica Air Mauritius Air Tahiti Nui American Airlines ANA Asiana Airlines British Airways Cathay Pacific China Airlines Egyptair El Al Emirates Etihad Airways Eva Air	Gulf Air Japan Airlines Korean Air Kuwait Airways Lufthansa Malaysia Airlines Philippine Airlines Qantas Qatar Airways Saudi Arabian Airlines Singapore Airlines South African Airways Swiss TAM Brazilian Thai Airways United Airlines

SURVEY CONTENTS

The full listing of survey topics is available to airline / aviation management on request. To obtain this information, please send your enquiry by using the form at the bottom of this page.

The World First Class Survey Report contains results and Competitive ratings for all airlines featured.

Reports are available to airlines, their nominated advisors and selected educational and travel organisations.

REPORT PRICE

Submit Enquiry via our Report Enquiry Page

ORDERING A REPORT

Please use the Online Order Enquiry Form below, or you can send enquiry via our Report Order Enquiry