SKYTRAX Airline Product and Service Quality Ranking
Check the LATEST Star Ranking news
The Official Skytrax Airline Star Ranking system is unique in the world of airline transport
- providing the Global quality monitor for airline front-line service standards.
Skytrax apply the most accurate Quality Ranking system in this specialist sector of
air travel performance evaluation.
Star Ratings are recognised as the global mark of
Quality Approval for an airline's Product & front-line Staff Service standards.
Airline Star Ranking
measures quality in a band from 1 Star to 5 Star levels.
is assessed in a Star Ranking
is a Quality rating of "front-line" airport and onboard Product & Service Standards - it is
NOT a rating of other
commercial factors (eg schedules, fares, frequent flyer benefits).
to the "pure" analysis of product and service delivery standards, the
Star Ranking also seek to reflect the levels of consistency applied by each
more detailed Quality
Analysis format, showing what is assessed in a Star Ranking review, airlines may
apply using the link below:
Ranking Audit Information
does each Star Grade represent ?
Star Ranking Programme assesses both Product and Service Quality for the world
airline industry - and Awards ranking grades based on a combination of both
Ranking details are explained more fully at:
Where can I see an airline's Star Ranking ?
For airline ranking pages, use:
A-Z Airline Index