SKYTRAX - Quality Approved Airlines™

SKYTRAX QUALITY APPROVED AIRLINES

CHOOSE THE RIGHT AIRLINE FOR YOUR NEXT TRIP ...... WITH CONFIDENCE

To achieve SKYTRAX Approved Airline™ status, airlines are subjected to a very detailed Quality evaluation across all areas of their front-line Product and Service standards by Skytrax - covering all areas that passengers will "typically" experience during their trip.

So .... if you are trying to choose between several different airlines for your next trip, take a few minutes to find out which have achieved the SKYTRAX Approved Airline™ status. Take some of the uncertainty out of what may be a special trip for you, and look for the best.

SKYTRAX Approved Airline evaluation covers over 750 aspects of product and service quality measurement, and is split across both airport and onboard environments - airport services based around an airline's home base airport.

Commenting on requirements to achieve SKYTRAX Approved Airline status, Edward Plaisted (CEO, Skytrax) said ...

"we have a core set of product and service delivery Quality standards that an airline must meet, but the critical factor for successful certification is their consistency of performance. Skytrax evaluate full service and low-cost airlines, because we are focussing on their ability to deliver what is expected - applied to their designated and marketed package of product and service."

QUALITY APPROVED AIRLINES

Air Astana

SKYTRAX Approved Airline - the assurance of customer service standards that airlines covet ... and passengers respect

Air China

ANA All Nippon Airways

Asiana Airlines

China Airlines

China Eastern Airlines

APPROVAL EXPIRED / INVALID

Saudi Arabian Airlines

Singapore Airlines

South African Airways

Virgin Atlantic

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For further information about the SKYTRAX Quality Approved Airlines programme, please contact:

Peter Miller
Director Marketing
SKYTRAX

E-mail: miller@airlinequality.com