QUALITY CERTIFIED AIRLINES ™

Quality Certified Airlines™  are subjected to complex Quality evaluation across all areas of front-line Product and Service standards by Skytrax.

Commenting on requirements to achieve Quality Certified Airline status, Edward Plaisted (CEO, Skytrax) said ...

"we have a core set of product and service delivery standards that an airline needs to meet, but a critical factor for all certification is the consistency of performance. Quality Certification is open to both full service and low-cost airlines, because we are effectively focussing on their ability to deliver what is expected, in any given package of product and service."

Skytrax Quality Certified Airline evaluations cover more than 750 aspects of product and service quality measurement, and are split across both airport and onboard environments - airport services being based around each airline's home base airport.

	APPROVED AIRLINES
	AIRLINE	Valid until
	Aer Lingus	EXPIRED
	Aeroflot	DEC 2008
	Air Astana	PENDING
	Air Berlin	OCT 2008
	Air China	PENDING
	Air Tahiti Nui	EXPIRED
	ANA	EXPIRED
	Asiana Airlines	JAN 2009
	British Airways	DEC 2008
	Cathay Pacific	OCT 2008
	China Airlines	MAR 2009
	Egyptair	DEC 2008
	Emirates	OCT 2008
	Ethiopian Airlines	PENDING
	Etihad Airways	FEB 2009
	EVA Air	MAY 2009
	Garuda Indonesia	JUN 2009
	Hainan Airlines	PENDING
	JetBlue Airways	OCT 2008
	Kingfisher Airlines	JAN 2009
	Korean Air	EXPIRED
	Lufthansa	OCT 2008
	Malaysia Airlines	NOV 2008
	Qantas	EXPIRED
	Qatar Airways	DEC 2008
	Saudi Arabian Airlines	EXPIRED
	Singapore Airlines	OCT 2008
	South African Airways	NOV 2008
	Thai Airways	FEB 2009
	Turkish Airlines	EXPIRED
Virgin Atlantic	NOV 2008
Data to be updated : OCT 2008

For further information about the SKYTRAX Quality Certified Airlines programme, please contact:

Peter Miller
Director Marketing
SKYTRAX

E-mail:  miller@airlinequality.com