Asiana Airlines

  Kingfisher Airlines has received another confirmation of its continued commitment to service excellence when the 5-Star ranking for the year 2010 was renewed by Skytrax.

Cathay Pacific

Kingfisher Airlines

Malaysia Airlines

  A 5-Star ranking recognizes the highest standard of Product across the different quality assessment categories, and consistently high standards of Staff Service delivery in Onboard and Airport environments.

Qatar Airways

Singapore Airlines

Speaking about the exclusive 5-Star Airline ranking, Skytrax CEO, Mr Edward Plaisted .... "The greatest attribute behind 5-Star status is an airline's ability to deliver the combination of Product and Service. A great product standard is not by itself the key to a 5-Star ranking, and we are equally concerned by the Quality of front-line service that an airline provides. We are focussed on recognising airlines whose staff deliver a true 5-Star standard of service delivery. The Star Ranking covers both Airport and Onboard services .... and an airline meeting a 5-Star level onboard, whilst only at say a 3-Star standard in the airport environment, will not be eligible for the 5-Star accolade.  In a similar manner, there may be an airline that delivers 5-Star standards across 70-80 per cent of product analysis, whilst achieving 5-Star status for 90 per cent of the service delivery items, and this will be classed as eligible for the global 5-Star accolade."