The World's official 5-Star Airlines™

The World's 5-Star Airlines™ | official SKYTRAX Airline Ranking

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World 5-Star Airlines
Skytrax Airline Rating 2011

The World's 5-Star Airlines™

The exclusive top-tier Star Ranking, awarded to airlines achieving the highest Quality performance. 5 Star Airline status recognizes the airlines at the forefront of product and service delivery Quality achievement. The 5-Star Airline Ranking is applied by Skytrax after detailed Product and Service audit analysis for every airline.

A 5 Star ranking recognises highest standard of Product and Service Delivery Quality across more than 750 assessment categories, for both Onboard and Airport environments - airline's delivering consistent and inspired 5-Star service to their customers.


VIEW RANKING	5-STAR AIRLINE	CUSTOMER REVIEWS

Asiana Airlines	5-Star Airline ranking	Asiana Airlines

Cathay Pacific Airways	5-Star Airline ranking	Cathay Pacific

Hainan Airlines	5-Star Airline ranking	Hainan Airlines

Qatar Airways	5-Star Airline ranking	Qatar Airways

Singapore Airlines	5-Star Airline ranking	Singapore Airlines

Kingfisher Airlines	UNDER REVIEW	Kingfisher Airlines

Malaysia Airlines	UNDER REVIEW	Malaysia Airlines

"The key factor behind 5-Star status is an airline's ability to deliver a truly consistent and high quality of Product and Service. A great product standard is not by itself the key to a 5-Star Airline ranking, and Skytrax focus deeply on the Quality of front-line service an airline provides. A 5-Star Airline ranking is centred on identifying airlines whose front-line staff (across the airport and onboard experience) deliver a true and consistent 5-Star standard of service delivery."

TRADEMARK™ PROTECTION

The titles below are protected by Skytrax, and can only be used by a Registered 5-Star Airline with consent of Skytrax.

- 5 Star Airline
- 5 Star Airlines
- Five Star Airline
- Five Star Airlines

SKYTRAX World Airline Star Ranking™ represents the Quality rating of standards applied across each airline's front-line Product & Service standards - for both ground and onboard operations.

Read the LATEST Star Ranking news

Airline Star Ranking methodology

What makes a 5 Star Airline

The 6-Star Airline Ranking

Low-Cost Airline Rankings

What the Star Ratings represent