1 Star Ranking represents a very poor Quality performance - falling
below the industry average in the different competitive rankings of Product and
Service standards.
The
1 Star Airline ranking represents
very poor standards of Product across all travel categories, with poor, inconsistent standards of Staff Service delivery in
Onboard and Airport environments.
SKYTRAX
World Airline Star
Ranking represents the Quality rating of standards applied across each airline's front-line Product &
Service standards - for both ground and onboard operations.
Airline standards are Graded between 1 Star and 5
Star.