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Delta Air Lines Economy Class Flight Review Atlanta to Dubai return

CABIN FLOWN

Economy Class

ROUTE FLOWN

Atlanta to Dubai return

DATE

24th October 2010

REVIEWER

P Streng

FLIGHT RATING

Delta Air Lines Delta Air Lines customer 2010
1.0 Star Rating: Very Poor

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Delta Air Lines Economy Class Flight Review Atlanta to Dubai return


DEPARTURE SERVICE

Atlanta check-in and boarding was organized but rushed. Dubai check-in fast and organized, with efficient friendly staff.


CABIN APPEARANCE

Cabin appearance cramped! Seat back magazine and safety card in tatters - wouldn't touch them. Seat looked worn. Tray table broken (one next to me too) - meal had to be balanced on my knees.


SEATING COMFORT

Seats were cramped, but this is Economy Class.


ONBOARD CATERING

$7.00 for a liquor miniature that I could buy for $2.50 retail is a rip-off! Meals inedible, presented on tiny tray in thin throwaway containers. Salad and snack service was all I could eat. On the return, meals marginally better than on outbound ATL-DXB sector. Pasta tasty. Small sandwiches in galleys between services good. Breakfast good, but ran out of selections halfway through the cabin.


INFLIGHT ENTERTAINMENT

Good movie and audio selections.


CABIN STAFF SERVICE

Cabin service simply going through the motions. Not a smile to be seen from this very senior crew. Meals presented with nothing more than "chicken or pasta". Avoided eye contact when went to rear galley for a snack or drink. Same standard of cabin service on return, for the most part detached and unfriendly. One male attendant a wreck, actually worked the entire flight in brown bedroom slippers.


FLIGHT ARRIVAL

Dubai airport was a delight with quick clearance and bags delivered in good time. Return an early morning arrival in Atlanta a disaster - many flights crowding arrival facilities. Additional TSA clearance connecting to onward flights a long timely process.


CUSTOMER TRIP VERDICT

Wouldn't do again unless this was the only way to go. Thank heavens it isn't the only way.

 





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