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Air France Voyageur Economy Class Flight Review Dusseldorf to Paris CDG

CABIN FLOWN

Voyageur Economy Class

ROUTE FLOWN

Dusseldorf to Paris CDG

DATE

23rd September 2010

REVIEWER

Alex Diaz

FLIGHT RATING

Air France Air France customer 2010
4.0 Star Rating: Good

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Air France Voyageur Economy Class Flight Review Dusseldorf to Paris CDG


DEPARTURE SERVICE

I use Air France as in my opinion you get the best connections even if CDG is not a so friendly airport.

As Flying Blue Gold member, I made the check-in by the Affaires/Premium Voyageur check-in counter at Dusseldorf Airport. Was already checked-in as Air France allows you to do it 36 hours before the flight but had to print the boarding pass at the counter and drop my suitcases. Air France allows usually to Gold members 1 piece of luggage of 23 kgs plus one free of the same weight. Staff is part of Aviapartner and not direct employees of Air France, but friendly and polite.

Air France Lounge is on the Upper floor after the security check. It was clean, friendly staff and nice choice of beverages (hot/cold and spirits) and some snacks (chips, cookies, etc). French newspapers and french news TV channel. Great view from the apron. Boarding was fast, French newspapers on a rack.


CABIN APPEARANCE

The cabin of the A319 was clean, bright but a little bit old-fashioned textile seats in blue color. General state of the plane was good.


SEATING COMFORT

Air France has modified their comfort on the cabins on most European flights with 3 cabins - Affaires / Premium Voyageur and Voyageur.

Premium Voyageur is really the same as Affaires (same seats but just 2 persons seated on 3 seat rows (middle seat left free). Seat comfort in Voyageur is okay - not the best.


ONBOARD CATERING

Air France has cut costs on the catering during meal time (Breakfast/Lunch/Dinner) and stopped offering the usual 2 choice of sandwiches.

Now they offer only soft drinks (3 types of juice - apple, tomato, orange), sodas, red/white wine, coffee, chocolate, and tea - with salted snacks or cookies. It was okay for a 50 minutes flight.


INFLIGHT ENTERTAINMENT

Two magazines usually: Air France and Air France Madame. Interesting tips about nice destinations and some useful information. Not extraordinary but okay.


CABIN STAFF SERVICE

Cabin crew was helpful and polite. In general they should improve their English but they can communicate with non-french speaking passengers.


FLIGHT ARRIVAL

Disembarking was fast as we had a jetway. Terminal 2D is quite normal, a little bit old, sad and grey. Luggage was delivered after 10-15 minutes.


CUSTOMER TRIP VERDICT

I like Air France. The service had improved for Inter-European flights and crew is more friendly and polite than before. For a 50 min flight, it was ok. Ticket was not expensive.

 





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