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Alitalia Economy Class Flight Review Boston to Rome

CABIN FLOWN

Economy Class

ROUTE FLOWN

Boston to Rome

DATE

18th September 2010

REVIEWER

Matthew Shea

FLIGHT RATING

Alitalia Alitalia customer 2010
3.0 Star Rating: Average

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Alitalia Economy Class Flight Review Boston to Rome


DEPARTURE SERVICE

Staff were very slow. Alitalia uses Terminal E, and it appears they employ younger more immature contracted Swissport staff. Lines were long, slow and took forever. Security was swift and the gate area was crowded.


CABIN APPEARANCE

Flew on Alitalia's newest A330-200 in the fleet. The cabin was clean, seats were very comfortable, and with brand new IFE Screens.


SEATING COMFORT

Economy Class seats were comfortable. Leg rests, new IFE, very nice.


ONBOARD CATERING

I've always found that it's a hit or miss with the catering on Alitalia. This was nothing to write home about.


INFLIGHT ENTERTAINMENT

The inflight entertainment was excellent on this new A330 aircraft.


CABIN STAFF SERVICE

Typical Italian efficiency - they disappear after the meal and re-appear an hour prior to arrival. No water passed out during the flight, however when you rang they appeared with the usual.


FLIGHT ARRIVAL

Rome Fiumicino Airport is a nice airport, and customs went fast as did baggage delivery.


CUSTOMER TRIP VERDICT

For the only non-stop flight from Boston to Italy and the money, you get what you pay for.

 





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