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VLM Airlines Economy Class Flight Review Eindhoven to London City

CABIN FLOWN

Economy Class

ROUTE FLOWN

Eindhoven to London City

DATE

12th January 2010

REVIEWER

S Potts

FLIGHT RATING

VLM Airlines VLM Airlines customer 2010
4.0 Star Rating: Good

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VLM Airlines Economy Class Flight Review Eindhoven to London City


DEPARTURE SERVICE

Slightly bizarre this time as the screens said check-in desk 19 but 17 and 18 were open. Otherwise a speedy transit through the airport. On-line check in didn't seem to be working properly.


CABIN APPEARANCE

The cabin was clean. No complaints!


SEATING COMFORT

The seat pitch is quite good on the Fokker 50s and the seats are comfortable.


ONBOARD CATERING

The sandwiches have gone downhill - just a single slice of ham in a buttered bap. Boiled sweets were handed out before takeoff and a Belgian chocolate halfway through the flight, which was very welcome!


INFLIGHT ENTERTAINMENT

Not applicable.


CABIN STAFF SERVICE

Crew were friendly as usual. There was a toddler on the flight and they did their utmost to help when he was having problems with the turbulence.


FLIGHT ARRIVAL

We were parked at the very far end of London City airport so had to be bussed back to the terminal. It would have been quicker walking. The baggage took a surprisingly long time to arrive too.


CUSTOMER TRIP VERDICT

The flight was great overall and the VLM staff good as usual. It's a shame VLM is losing its identity to CityJet, which will probably see the demise of the unique service VLM provides.

 





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