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Turkish Airlines Business Class Flight Review New York JFK to Istanbul

CABIN FLOWN

Business Class

ROUTE FLOWN

New York JFK to Istanbul

DATE

9th November 2009

REVIEWER

NOT PUBLISHED

FLIGHT RATING

Turkish Airlines Turkish Airlines customer 2010
3.0 Star Rating: Average

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Turkish Airlines Business Class Flight Review New York JFK to Istanbul


DEPARTURE SERVICE

Check in at TK Business counter was efficient although not overly friendly. BP/Lounge passed issued and we were on our way thru security and to the KAL lounge - okay lounge. self serve, free alcohol, dirty carpets and worn furniture.


CABIN APPEARANCE

Cabin appearance - either you love or hate the TK color schemes. My wife commented she thought she walked onto the set of Golden Girls. Cabin/Lav's were in good order/cleanliness overall, although the window was dirty (inside the cabin)


SEATING COMFORT

Despite that the seats are angled lie-flat I found it to be fairly comfortable in all positions.


ONBOARD CATERING

There has been much positive press regarding TK's Do&Co. catering. I found it mixed. Dinner - the appetizer cart was delicious with about 6-8 different mezes. I chose the lamb chops for my entree with were too dry. Dessert cart was also a nice touch.


INFLIGHT ENTERTAINMENT

Very poor in my opinion. Small selection of Hollywood based movies. Small selection of programming/sitcoms. Screen is large but image quality could be better.


CABIN STAFF SERVICE

Was expecting much prior to the flight, however I was disappointed upon experiencing it myself. J Class cabin was 100% full. Meal service was efficient and pleasant however it was nothing special and English skills by most of the cabin crew was not up to par. After meal service most of the FAs disappeared in the galley.


FLIGHT ARRIVAL

Deplaning was quick & painless in IST. FastTrak immigration for business class passengers. My bag was the last bag to arrive on the belt.


CUSTOMER TRIP VERDICT

Overall I had much higher expectations for Turkish Airlines, especially in the service/catering realm. Their business product was good, although the IFE was par at best. I never truly felt "welcomed" or "special" as a passenger. They did however get me from point A to point B in one piece and on-time!

 





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