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Cathay Pacific Airways Economy Class Flight Review Chennai to Hong Kong

CABIN FLOWN

Economy Class

ROUTE FLOWN

Chennai to Hong Kong

DATE

9th November 2009

REVIEWER

L Sriram

FLIGHT RATING

Cathay Pacific Airways Cathay Pacific Airways customer 2010
4.0 Star Rating: Good

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Cathay Pacific Airways Economy Class Flight Review Chennai to Hong Kong


DEPARTURE SERVICE

Huge Queue for Check in even 3 hours before ETD. Efficient Check in. Seperate counters for Internet Check in. Fast Immigration. Quick security clearance. Minimal Service after that. Toilets could be a little cleaner in hold area. Adequate seating at the Anna international Terminal. No Free Internet. Dull and Minimal Duty free shops - all high priced, Only one Refreshment place and not too many choices


CABIN APPEARANCE

A330 Neat cabin. Clean toilets.


SEATING COMFORT

Asked for Emergency Exit seat and was given one. Seats are difficult and uncomfortable. Sliding out seats - had a stiff neck in 2 hours


ONBOARD CATERING

Water and Eye Shades distributed immediately on takeoff. Hot Vegetarian Breakfast about 3 hours into the flight.


INFLIGHT ENTERTAINMENT

Average IFE. Server reset twice. Cathay has to take IFE seriously. Singapore Airlines IFE is difficult to beat.


CABIN STAFF SERVICE

No warm towels on welcome. Good cabin staff, service neat and fast. Lots of plastic covers on the floor halfway through the flight, was not removed till arrival. Toilets One passenger messed up one of the toilets and it had to be shut down. Duty free cart was not brought in, but prompt service for Order slips.


FLIGHT ARRIVAL

Terminal 2. Quick deplaning, no check in luggage. Quick Sky Train to transfer to T1. Trouble is taking the Escalator down and then up again. Though queues are huge in Immigration is quick and efficient.


CUSTOMER TRIP VERDICT

02.45 departure from Chennai is Odd. Why this odd time ? I still prefer to take SQ leaving Chennai at 23.30 spend some time at Changi and take the connection to HKG. However if you want speed, choose Cathay. You need to put up with red eyes and a sore neck.

 





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