DEPARTURE

Lengthy check-in queue at main airport check-in terminal. Should have used the check-in desks by the train terminal, always empty. Made way to lounge which was busy. Quite limited amount of newspaper. Used free internet station for few minutes.


CABIN

Nice and clean on A-340, seated in 4K, so private cabin feeling.


SEATING

Seat fine for day flight although privacy does not exist. Not even a partition sliding panel between the 2 seats.


CATERING

Good meal service with several choices offered, and available. Quantity was sufficient and crew polite and courteous towards passengers. Nice ice cream trolley during half way through the flight during the movie.


INFLIGHT ENTERTAINMENT

Bit disappointed by the movie choice. Although at first glance it looks large, nothing really striking and recent except 1 or 2. Ended up listening to the music instead, much better than the film selection.


CABIN STAFF SERVICE

Good professional cabin crew, polite and discreetly efficient.


FLIGHT ARRIVAL

Almost record time from plane touching down to waiting for the taxi, 40 minutes. Unseen for Miami, a US airport!


CUSTOMER VERDICT

Overall a good day flight which did not seem to last 10hours, all I wanted. Efficient and professional crew, well coordinated and looked after the passengers.