DEPARTURE

Check in was very smooth. Check in staff friendly and informative.


CABIN

3A40-500 with 2-4-2 configuration which suited my wife and I. Flight had originated in Auckland and was clean when boarded. Same with connecting flight on A330-300


SEATING

This is what lets Emirates down. Found seat was just a bit too high and with limited leg room and no foot rest your feet were left dangling when seat was reclined. Dubai / Larnaca leg was A330-300 and slightly more comfortable


CATERING

Reason why we fly Emirates is because of the standard of meals and as this was our first long haul flight with them they didn't disappoint.


INFLIGHT ENTERTAINMENT

The entertainment system was quite adequate.


CABIN STAFF SERVICE

Staff friendly and very helpful.


FLIGHT ARRIVAL

Arrival at Dubai and transfer to Larnaca flight and our return via Dubai from Athens was very straightforward. Emirates had gate numbers and flight times displayed prior to flight landing on inflight entertainment system for all flights out of Dubai.


CUSTOMER VERDICT

Having flown on Emirates many times prior to this between Brisbane and Auckland we chose them for this trip because of the quality of service. These flights were on 777 aircraft and seating was more comfortable on that aircraft. However we liked the 2-4-2 configuration of the A340-500 and are prepared to continue flying with them in the hope they will address the seating issue.