DEPARTURE

Delta has a very clean and nice terminal at LAX. Checked in online and used carry on luggage so easy on and off the aircraft.


CABIN

Equipment on this route was a Boeing 757, a very nice plane. Interior was fresh and clean, so it must be relatively new equipment.


SEATING

The flight was full, but did not have a crowded feel to it. The individual seats are rather narrow, so shoulder room was tight. Legroom was OK if you stowed (after takeoff of course) bags under your legs rather than under seat in front of you.


CATERING

Flight to JFK was a redeye so there was nothing other than beverage service, which was friendly but limited. Return flight lacked a meal as well as it was evening flight.


INFLIGHT ENTERTAINMENT

Had individual screens on seatback and good variety of movies and TV for every taste. Did notice that my own seatback was warm/hot from the video screen in my seatback.


CABIN STAFF SERVICE

Friendly overall but a little attitude about cramming carryon luggage in the large overhead bins.


FLIGHT ARRIVAL

Easy on and off the plane with carryon luggage. But surprisingly, Delta's JFK terminal is a dump. They have rigged up walls to accomodate security screening, the connections terminal was extremely crowded, and the overall impression was Third World.


CUSTOMER VERDICT

Delta is doing their best and has nice newer aircraft.