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Copa Airways Economy Class Flight Review Los Angeles to Panama City

CABIN FLOWN

Economy Class

ROUTE FLOWN

Los Angeles to Panama City

DATE

3rd October 2008

REVIEWER

T Locantro

FLIGHT RATING

Copa Airways Copa Airways customer 2010
4.0 Star Rating: Good

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Copa Airways Economy Class Flight Review Los Angeles to Panama City


DEPARTURE SERVICE

No issues at check in, small line, happy staff for a 2.12am departure time.


CABIN APPEARANCE

Absolutely spotless. New B737 800. Really like the white with the blue carport and seats. Cannot fault the condition at all.


SEATING COMFORT

Supportive seating, but not that crash hot when the seat reclined in front. Could do with a little more pitch. For a 6hr flight the 737 not my plane of choice.


ONBOARD CATERING

Meals were of a high quality. Food was simply yet tasty, biscuits and drink service was great. Offered two choices for breakfast, either french toast or omelette which is rare.


INFLIGHT ENTERTAINMENT

Played 3 movies on the screens.


CABIN STAFF SERVICE

Efficient. The service staff were very strict on boarding and safety. Only had limited English so was difficult for an Australian at times. Red eye flights hard to get a cheerful group but perhaps they could smile a little more.


FLIGHT ARRIVAL

No major hassles at PTY but the system very similar to Australia. Staff did not make it totally clear on the procedures but language barrier had something to do with this.


CUSTOMER TRIP VERDICT

Copa Airlines is a 3 star airline in my opinion. The beauty of this airline is that with a modern well kept fleet there is only improvement ahead. This could come from having perhaps some twin aisled planes in the future, and looking at ways to improve the warmth of their service staff. Very happy with the service for the price paid.

 





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