DEPARTURE

CDG departure was chaotic as Terminal 2C is simply not wide enough to accommodate departure gate crowds and passengers for other flights milling about.


CABIN

747-400. Old configuration, tired looking interior. One is not at all "wowed" by the prospect of spending 11 hours in this first class cabin!


SEATING

Compared to First class seats on competing airlines, AF's old config seats seem antiquated. While they go flat, there is no personal privacy, and to make matters worse, the seats were dirty and in need of an overhaul.


CATERING

Meals were OK-ish, but a far cry from offerings on the competition. The food was fresh, well presented, but lacked excitement. This is disappointing for a French airline, which should pride itself on culinary innovation.


CABIN STAFF SERVICE

Very impersonal, no smiles, no welcome, nothing to make one feel like a premium passenger. The staff did not respond when called,, which is annoying! The captain did make the rounds though, which is always a nice touch.


FLIGHT ARRIVAL

Arrival at SFO is a breeze, and coming from CDG, really anything is an improvement!


CUSTOMER VERDICT

This was a disappointing flight viewed from the perspective of the front of the plane. Cabin crew seem disinterested, the food is palatable, though not exceptional, and the seats and interior are extremely average. There is better value on other carriers.


CUSTOMER RANKING