DEPARTURE

Long queuing for baggage inspection at Tom Bradley Terminal but nothing to do with the airline. Very friendly and welcoming Air Tahiti Nui check-in staff. Took time to joke with us and processed all very quickly. You already feel in Tahiti. We were lucky not to queue again for the x-ray checks and were quickly to the boarding lounge to watch and admire the beautiful A340. Definitely the best look we had never seen. Boarding was quick and we were on the plane among the first as we were travelling with children.


CABIN

Super ! Nice turquoise lagoon colors, the cleanest aircraft I have ever seen : could have eaten on the floor ! Tahitian music added to the ambiance.


SEATING

Very comfortable. Plane was not full so we could spread out and have a good nap.


CATERING

Lunch after take off and cold meal prior to arrival. Excellent although could have been more Polynesian style. Food was "americanized french" cuisine but was however of top quality. Enjoyed the ice cream served with the second meal prior to landing in Tahiti and my boy too -  had two of them ! Fruit juices made in Tahiti add to the exoticism.


CABIN STAFF SERVICE

Top class : friendly, attentive, discreet. I had forgotten to pick up my duty free shop bag at the gate and one of the crew went to pick it up for me so that I could relax prior to departure. He proposed it in the most friendly way that I could only accept.


FLIGHT ARRIVAL

Very good. Customs cleared very quickly and baggage already waiting for us.


CUSTOMER VERDICT

Wish they could fly worldwide to be used more often. Some major airlines can definitely send their team to see and learn from them. Handing over a tiare (Tahiti's symbolic flower) after take off makes you feel already there.


CUSTOMER RANKING