DEPARTURE

Air Malta are handled by KLM at London Heathrow - check in was quick and efficient following a ten minute queue at the desk. The staff were polite and friendly throughout.


CABIN

The aircraft was one of their older Boeing 737-300's, which are now starting to show their age a little, however it was clean and tidy. But I always find that any 737 makes you feel a little claustrophobic at times.


SEATING

Seats were comfortable enough, considering this is only a three hour flight, any longer and it may become uncomfortable. Fold down table, reclining seat and seat back pocket were all in good order.


CATERING

The food was actually very nice for an economy meal. A hot, three course meal with a choice of meat or fish. I was told by the cabin crew that a vegetarian option is also available upon request.


CABIN STAFF SERVICE

All the crew seemed genuinely happy to help and happy to be doing the job they do. Welcomed upon boarding and wished a safe journey upon disembarking. No obvious 'forced' smiles and always attentive to your needs.


FLIGHT ARRIVAL

My case was one of the first to come around the belt - within fifteen minutes of landing. Passport control and customs were a breeze and a taxi was easily found at the front of the airport.


CUSTOMER VERDICT

All in all very impressed. Air Malta have obviously had an in depth look at their 'product' and making changes to improve it. 200 % improvement on my last flight with them.


CUSTOMER RANKING