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Jetstar Airways Business (Star) Class Lounge customer reviews

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Customer Lounge Review scoring : Jetstar Airways
8.3 out of 10  8.3 out of 10
4 reviews

 



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JETSTAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW - SINGAPORE AIRPORT TERMINAL 1

Date :   14 September 2011

Review by : R Marshall (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

This is a Qantas/British Airways lounge, and Jetstar passengers in rows 1-6 are eligible to use it - which we hadn't previously realised. We fly DWN-SIN regularly with Jetstar. We spent 6 hours in the Qantas Business Lounge at Singapore with 2 children due to connections. It has plenty of comfy seats, a few TVs, computers/internet access for free. Food is basic snacks, but adequate. Large range of soft and alcoholic drinks. Lounge is peaceful. Staff very good and lounge was kept very tidy during busy period.



JETSTAR AIRWAYS STAR CLASS LOUNGE REVIEW - GOLD COAST AIRPORT

Date :   14 February 2011

Review by : R Palais (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

The Gold Coast Lounge in Australia, is a great place. Very confortable lounge, spaciously with a big plasma TV and two dedicated kidís areas including a mini cinema. The complimentary food and beverages (including wine and champagne) are good. Also the customer service. Is a very cheap option ($9.95 pre booked or $15 on the counter).



JETSTAR AIRWAYS AKARANA LOUNGE REVIEW - AUCKLAND AIRPORT

Date :   28 January 2011

Review by : G Macleod (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Only opens 2 hours before departure, selection of wine, sandwiches, pies and a very nice Mushroom soup. $15 each to use the lounge, but cheaper online. Good wireless internet etc but only 1 computer terminal.



JETSTAR AIRWAYS LOUNGE REVIEW - GOLD COAST AIRPORT

Review by : A Kattula

Date :   31 July 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

My family and I had the pleasure of using the new Jetstar Gold Coast lounge and can highly recommend it to all Jetstar passengers flying out of the Gold Coast. $5AUS per adult introductory rate with kids 6 and under free! Understand normal charge is expected to be around $10-15 per adult. Lounge is located after security check so passengers only. Made to feel very welcome, kids are extremely welcome - they even have a kids movie room and a play area loaded with books, toys and a kids tv. One of my kids is autistic and it was the perfect place for him to wait for plane with plenty to keep him entertained. Several families using lounge. Food was just superb with pancakes and cakes for morning tea then all sorts of delicacies brought out for lunch including sushi, soup, quiches, rolls, cold meats and salads. Self service bar with good range of drinks, wines. Lounge was extremely clean and staff very efficient and helpful. Even if it costs you $15 in future to use it is well worth it as food prices in terminal are high. Jetstar is onto a winner here and lets hope they introduce more lounges around the network!





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