Access to seat
I paid extra for what Air Asia X calls a 'hot seat,' with more legroom directly behind the premium
economy cabin. The legroom was generous (I am 194 cm and I could stretch out), and the space in front
of the seat also made access very easy. However, in a crowded plane the lack of shoulder room was very
uncomfortable - this airline has nine seats across in its A330 cabin where most airlines have eight.
The sense of tightness was exacerbated by the arm-rests on my row of seats having to accommodate tray
tables, narrowing the available space further. The seats themselves are leather clad, and hard; they
also lack lower lumbar support. They do have adjustable head rests - a great feature. I've rated the
seat overall as a '5' simply because I managed to sleep for about two hours of a seven hour plus
sector. I have rated the PTV screen as 1; in fact the on-board entertainment system comes in the form
of portable units which can be rented - I didn't try them, however.